Bootcamp Problem Win7 x64

Discussion in 'MacBook Pro' started by 727driver, Dec 14, 2010.

  1. 727driver macrumors newbie

    Joined:
    Nov 28, 2010
    Location:
    An airport somewhere
    #1
    I have a new MBP mid 2010 15" with the hi res screen and 500GB 7200 RPM HDD.

    The Bootcamp Manager keeps crashing. I have download and installed what Apple is calling BootCamp 3.2 x64 but when the app crash message comes up it say 3.1. What gives.

    I am out of ideas why the bootcamp manager will not run. Anyone else having this problem? Any Ideas?
     
  2. CosmoPilot macrumors 65816

    CosmoPilot

    Joined:
    Nov 8, 2010
    Location:
    South Carolina
    #2
    There are 2 versions of Boot Camp. One is Boot Camp Assistant which runs on the mac side of your computer.

    AFTER Windows is installed, you re-insert the Apple Mac OSX installation DVD into the computer (while logged into Windows), and the DVD will install Boot Camp onto Windows and install your MBP device specific drivers.

    Once you've done this, click on start and then type in "Apple Update" Click on the Apple Software Update untility (in Windows) and it will download the latest version of Boot Camp for Windows (which I believe is 3.1).

    The current Mac version of Boot Camp Assistant is 3.0.2.
    The current Windows version of Boot Camp is 3.1

    Don't confuse the Mac version of Boot Camp Assistant (3.0.2) with the Windows version of Boot Camp (which is 3.1)

    After a successful install of Windows, you will have a copy of a program called Boot Camp Control Panel installed in the system tray. This allows you additional setup features (trackpad, default bootable OS, etc.).

    Recommend you watch a few of the many YouTube videos on how to do this. I just recently installed the 64-bit version on my 13" mid-2010 MBP and have had no issues. I was confused on the 2 different versions of Boot Camp as well when I first got into it.

    Hope this helps.

    Cosmo
     
  3. 727driver, Dec 14, 2010
    Last edited: Dec 14, 2010

    727driver thread starter macrumors newbie

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    Nov 28, 2010
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    #3
    Cosmo,

    Thanks for the quick reply. Sorry about the bad description. I have done that and Win 7 X64 run great I just can't access the eject button, lighted keyboard and other mac specific hardware in Windows. The Bootcamp Manger that runs in windows is what keeps crashing when Win 7 starts.

    This is what previously had the all the MAC hardware working in Windows for me. Now it doesn't work.

    http://support.apple.com/kb/DL979

    Sorry, I am new too MAC and totaly frustrated with the whole machine...

    Here is the Crash info

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Bootcamp.exe
    Application Version: 3.1.0.10
    Application Timestamp: 4c903f6a
    Fault Module Name: Bootcamp.exe
    Fault Module Version: 3.1.0.10
    Fault Module Timestamp: 4c903f6a
    Exception Code: c0000005
    Exception Offset: 0000000000036ee6
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: ef68
    Additional Information 2: ef6818afb7240270dca981c876b68b95
    Additional Information 3: 03b0
    Additional Information 4: 03b0c301bc57ad3119d72f76a246805d
     

    Attached Files:

  4. CosmoPilot macrumors 65816

    CosmoPilot

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    #4
    When you say Windows runs great but crashes when Boot Camp is opened, do you mean everything runs fine until you open Boot Camp Control panel in the system tray?
     
  5. 727driver thread starter macrumors newbie

    Joined:
    Nov 28, 2010
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    #5
    There is not bootcamp Icon in the system tray but I can access basic functions of it in the Control Panel. As soon as I login to Windows and error box pops up and says

    BootCamp Manager has stopped working and displays the APPCRASH info in my previous post. Windows continues to run fine except that the backlight for the keyboard doesn't work, eject, volume up down keys etc don't work.
     
  6. jenzjen macrumors 68000

    Joined:
    Aug 20, 2010
    #6
    Since it is a new machine, why don't you save yourself the headache of problem solving and just re-install the Mac OS and re-do BC? Reads like something got corrupted during the initial install.
     
  7. 727driver thread starter macrumors newbie

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    #7
    It was working in the past which is so frustrating. I would have done that awhile ago but I don't have the time to waste. I took nearly 16 hours to the machine up and running in Windows 7 and install my work sfotware and setup the multiple VPN's and remote desk tops. I just have the time to waste again for no guarantee it will work.
     
  8. AttilaTheHun macrumors 6502a

    AttilaTheHun

    Joined:
    Feb 18, 2010
    Location:
    USA
    #8
    How much RAM do you have? I think to run WIN 7 64 bit you need 8GB
     
  9. AttilaTheHun macrumors 6502a

    AttilaTheHun

    Joined:
    Feb 18, 2010
    Location:
    USA
    #9
    be sure you download the new ver. of bootcamp for WINDOW 64 bit from the Apple site and not the 32bit
     
  10. 727driver thread starter macrumors newbie

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    Nov 28, 2010
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    #10
    I just checked M$FT's site and they indicate x64 only needs 2GB of RAM and I am running 4GB so that should be good. Also have plenty of free HDD space too and core i7 processor should be up to the task.

    http://windows.microsoft.com/en-US/windows7/products/system-requirements
     
  11. 727driver, Jan 11, 2011
    Last edited: Jan 11, 2011

    727driver thread starter macrumors newbie

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    #11
    Finally found the freaking problem. After hours and hours scouring the internet it seems that Webroot's Antivirus with Spysweeper is the culprit. Other users have reported it doesn't play nice with bootcamp.

    I uninstalled, installed Nortion AV and then reinstalled bootcamp and all well. Bootcamp hasn't crashed in weeks.
     
  12. CosmoPilot macrumors 65816

    CosmoPilot

    Joined:
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    Location:
    South Carolina
    #12
    Glad you got it up and running!
     

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