Bootcamp - Windows Mouse/Keyboard Problem

Discussion in 'Mac Basics and Help' started by silvertreetops, Nov 7, 2014.

  1. silvertreetops, Nov 7, 2014
    Last edited: Nov 8, 2014

    silvertreetops macrumors newbie

    Nov 7, 2014
    Hi there,

    I have had Windows 7 installed on my new Mac. I was having difficulty with external hard drives. I read on a forum to in Windows uninstall all USB drivers and then they would be reinstalled and fix my external hard drive problems. Unfortunately I think I uninstalled the drivers that make the trackpad and keyboard work in Windows on my Mac. Now when I start in Windows I can't shift the mouse or use the keyboard. How do I fix this?

    MacBook Pro
    Retina, 13-inch, Late 2013
    Processor 2.4 GHz Intel Core i5
    Memory 8 GB 1600 MHz DDR3
    Graphics Intel Iris 1536 MB
    Serial Number C2QN7030FH00
    Software OS X 10.9.5 (13F34)
    Using Windows 7 on Bootcamp
    (attached image is the driver I think I uninstalled from memory)

    Thank you in advance for your help.

    P.s. If you have any advice about using external hard drives on my mac using Windows in Bootcamp, that would be appreciated too!


    Attached Files:

  2. Mr Hildy macrumors newbie

    Mr Hildy

    Sep 12, 2014
    United States
    First, plug in an external keyboard and mouse so that you are able to move around Windows 7. Any third-party keyboard and mouse (Logitech with a wireless USB receiver for instance) will do.

    Next, go to this website:

    From there, download the latest Bootcamp drivers that are appropriate for your machine. These drivers come directly from Apple.

    Once downloaded, open up the driver package and follow the installation directions.

    I hope this helps. Good Luck!

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