Bose Companion 5 - Sierra Compatibility

Discussion in 'macOS Sierra (10.12)' started by Tucom, Dec 1, 2016.

  1. Tucom macrumors 65816


    Jul 29, 2006
    I'm reading reports of the Bose Companion 5 USB speakers not functioning properly under Sierra, and even El Cap. What's strange is that I had a set of C5's that seemed to work fine under El Cap, then another set that didn't work properly; the right channel was muffled. After reading reports I'm starting to think El Cap was the cause of that.

    Curious, does anyone have a set of Companion 5's working properly under Sierra? Would really like to get a set again - but hesitant upon reports of them not working under macOS.

  2. Tucom thread starter macrumors 65816


    Jul 29, 2006
  3. Eduardot macrumors regular

    Mar 30, 2013
    I have a 2013 27 inch iMac, that with El Capitan was riddled with problems with the usb bus, and my Bose companion 5 speakers would work intermittently. Since upgrading to Sierra, all problems just disappeared.
  4. mfram macrumors 65816

    Jan 23, 2010
    San Diego, CA USA
    I just attached my old Companion 5 speakers to my rMBP running the latest Sierra. The speakers worked... BUT... I did notice something strange.

    These instructions are for Sierra, they might be slightly different on other versions of Mac OS.

    After attaching the speakers, run the "Audio MIDI Setup" utility. Select the Bose USB Audio selection. You should see a volume slider and at the bottom is a button marked "Configure Speakers...". Press that button. Select the "5.1 Channel" setting for the speakers.

    At that point, it will bring up a picture of a 5.1 channel speaker layout. I noticed that the channel settings for the speaker configuration didn't match the speaker layout. I had to change the channel settings to match the picture. The setting are like "Front Right", "Front Left", "Front Center", etc. But those names didn't match the picture. So I fixed them.

    When I listened to sound, then it sounded OK. But I can imagine that if the default channel setting is messed up, then that could definitely make the sound strange.

    So check that out after you attach the speakers next.
  5. Tucom thread starter macrumors 65816


    Jul 29, 2006
    Got the Bose in - They sound *incredible* - Very good stuff, just like I remembered.

    Working great with Sierra so far (less than half an hour, just set them up) - The settings were a little off in Audio MIDI Setup - thanks big for letting me know, all is sorted.

    Will update if anything changes, but so far, they're great.
  6. eaglerockdude macrumors newbie


    May 23, 2017
    Every since I upgraded to Sierra, my Bose companion 5 speakers intermittently just disconnect, and the internal speakers come on. The only FIX i found is to unplug the USB and reconnect. Its very annoying. I wish I had never upgraded from Yosemite, but too hard to go back.

    The MIDI set up solution does nothing for me. My speaks about about 5 years old. I don't know if that has anything to do with it. I don't see any "driver download" solutions anywhere.

    On a side note, since Sierra, My mouse and keyboard disconnect a lot more now too.

    I miss Steve Jobs. I think that is the reason.
  7. Tucom thread starter macrumors 65816


    Jul 29, 2006

    Never had this issue - until recently. Have you tried restarting your Mac? Nothing worked until I did that.

    Hopefully the next OS updates and iterations don't have this issue.
  8. TonyK macrumors 65816


    May 24, 2009
    On my wife's system with the Bose 5 Companion speakers they always battled the 27" LED monitor with built-in speakers. We finally replaced the 27" monitor with a 32" monitor with no speakers and she had no more problems.

    This was running Yosemite and before. Think even El Capitan had issues for her. Can't speak to Sierra as her system cannot take that upgrade and the Bose 5 Companion speakers got moved to my system, also not a Sierra system. I'll try later with a new MBP running Sierra and report back.

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7 December 1, 2016