Both iPhones won't hook up to wifi

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Mac'nCheese, Dec 25, 2013.

  1. Mac'nCheese macrumors 68040


    Feb 9, 2010
    Both my iphone 5s and my wife's iphone 5c won't hook up to a wifi network that I just hooked my nephew's ps4 up to. The join button is greyed out. I've read how you should reset settings and network's, etc. but this is both phones. Is there a possiblity that there is another problem anyone can think of? Thanks in advance and merry Christmas.
  2. paradox11 macrumors member

    Aug 19, 2013

    You'll probably have to get them both replaced.
  3. Apple fanboy macrumors Penryn

    Apple fanboy

    Feb 21, 2012
    Behind the Lens, UK
    A girl I work with had a non wifi model of the 5s. Never had any trouble with mine. Give Apple a call tomorrow. They will rob ably get you to reboot your router and phone etc.

    Just a thought have you tried another wireless network? As it's 2 phones might be worth trying on a friends or neighbours router just to rule it out.
  4. Mac'nCheese thread starter macrumors 68040


    Feb 9, 2010
    Both phones work fine with other networks. I just did the instructions posted in the other reply on both phones. The 5c now works fine with this network. My 5s doesn't. Will try again in a few now. Must have fat fingered the password on the first reset. Anyway, thanks guys.

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