Both iPhones won't hook up to wifi

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Mac'nCheese, Dec 25, 2013.

  1. Mac'nCheese macrumors 68030

    Mac'nCheese

    Joined:
    Feb 9, 2010
    #1
    Both my iphone 5s and my wife's iphone 5c won't hook up to a wifi network that I just hooked my nephew's ps4 up to. The join button is greyed out. I've read how you should reset settings and network's, etc. but this is both phones. Is there a possiblity that there is another problem anyone can think of? Thanks in advance and merry Christmas.
     
  2. paradox11 macrumors member

    Joined:
    Aug 19, 2013
    #2
    http://support.apple.com/kb/TS1559?viewlocale=en_US&locale=en_US

    You'll probably have to get them both replaced.
     
  3. Apple fanboy macrumors Core

    Apple fanboy

    Joined:
    Feb 21, 2012
    Location:
    Behind the Lens, UK
    #3
    A girl I work with had a non wifi model of the 5s. Never had any trouble with mine. Give Apple a call tomorrow. They will rob ably get you to reboot your router and phone etc.

    Just a thought have you tried another wireless network? As it's 2 phones might be worth trying on a friends or neighbours router just to rule it out.
     
  4. Mac'nCheese thread starter macrumors 68030

    Mac'nCheese

    Joined:
    Feb 9, 2010
    #4
    Both phones work fine with other networks. I just did the instructions posted in the other reply on both phones. The 5c now works fine with this network. My 5s doesn't. Will try again in a few minutes.works now. Must have fat fingered the password on the first reset. Anyway, thanks guys.
     

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