Bought 32gb iPhone 5 from online Apple Store. Can I exchange for 64gb?

[evasquez7]

I want to exhange my 32gb iPhone 5 for a 64 gb. Can this be done?

 

[dieburnbot]

Yeah just return it and buy the new one.

 

[FrancoisC]

If it's not opened, I'm 100% sure yes.

Even opened, pretty sure you're still within the 14 days return/exchange windows.

 

[ixodes]

No. Apple doesn't do exchanges.

The way to achieve your goal is to return what you have. Once Apple recieves it & verifies it's condition a credit will be issued to your credit card.

Then you simply start over with a new order. It's time consuming but easy.

 

[GetSwole37]

No. Apple doesn't do exchanges.

The way to achieve your goal is to return what you have. Once Apple recieves it & verifies it's condition a credit will be issued to your credit card.

Then you simply start over with a new order. It's time consuming but easy.

Yes they do! I was there Saturday and asked this question. Also said, due to extreme demand and shortage, they would probably honor w/in 30 days and not just the 14 days

 

[auero]

No. Apple doesn't do exchanges.

The way to achieve your goal is to return what you have. Once Apple recieves it & verifies it's condition a credit will be issued to your credit card.

Then you simply start over with a new order. It's time consuming but easy.

Actually Apple does do exchanges. I was able to do it on launch day without any issues. They just took my 32GB as a return and I rebought a 64GB.

 

[boto]

iPhones have a 30 day return/exchange period, while the rest of their products are 14 days.