I'm new to this forum, I found you because I typed in Gainsaver and found out they didn't have the best reviews from you guys. I noticed that most of the posts about them have been over a year. Is there anyone on here with recent experience? My boyfriend bought a Macbook for me from Christmas. He doesn't know much about them but he found Gainsaver and thought it was a great deal. Which of course it would seem. Once I received it, it worked for only 3 days, and only a couple hours Christmas day. I started to research and found you guys among SEVERAL other threads and webpages with a GREAT DISLIKE of Gainsaver. We sent the computer back, I called them said they hadn't received it, even though I had a signature request in my hand, and USPS confirmation on line. They finally "credited" our account, but that is it. Haven't been able to get a hold of them since. Yesterday we filed a claim with our bank and they are crediting our account until 90 days. Then if Gainsaver doesn't fight it, the claim will be closed. I'm just worried he will fight it. Just curious as if anyone has had problems with them recently and if so what did you do? by the way, I have read their whole website, I know that they only give back store credit (unless your a customer that has fought back) and I was going to just ship it back and wait until I got another one from them. I wasn't too happy about paying $50. for shipping to return an item that wasn't working well already. I was also worried that if I sent it back, it would be another 2 weeks before I got a "new" one, and then the same problems all over. He bought this for my business and I really needed it yesterday. Do I have any rights here? We are going to go ahead and buy from Apple direct, which I know we should have done in the beginning. Hind sight is always 20/20. No good "deal" goes unpunished... thanks for your help! look forward to getting past this, and reading up more on the other topics! Seems like there is alot of stuff to help a newbie like me!! Thanks!