Bought a refurb 2011 MBP - arrived with extra RAM?

LoganWI

macrumors newbie
Original poster
Aug 24, 2012
1
0
I just got my new MBP in the mail today, it's this one:

http://store.apple.com/us/product/G0NM1LL/A


The description lists 4gb ram.
It showed up today, and under both about this mac, and the more detailed hardware list, it shows 8gb ram. Don't get me wrong, I'll gladly take it! I'm just a bit confused why it would show up with extra. :confused:
 

GGJstudios

macrumors Westmere
May 16, 2008
44,419
758
The description lists 4gb ram.
It showed up today, and under both about this mac, and the more detailed hardware list, it shows 8gb ram. Don't get me wrong, I'll gladly take it! I'm just a bit confused why it would show up with extra. :confused:
It happens from time to time. Consider it a gift! Apple also sometimes does things like this to compensate customers for problems or inconveniences, such as delayed shipping, having to return items, etc.
 

NightCastle

macrumors member
Jul 18, 2007
98
2
I just got my new MBP in the mail today, it's this one:

http://store.apple.com/us/product/G0NM1LL/A


The description lists 4gb ram.
It showed up today, and under both about this mac, and the more detailed hardware list, it shows 8gb ram. Don't get me wrong, I'll gladly take it! I'm just a bit confused why it would show up with extra. :confused:
I had something similar happen to me in late 2008 when I purchased a refurbished early 2008 model MBP. It was specd out with 2GB of RAM and when I got it it had 4GB. I looked on several forums and discovered that any refurbished unit gives you what was returned to Apple. So if the system had PhotoShop on it you got that software for free. Mine happened to have double the memory. It is one of the benefits of getting a refurbished Mac. Good for ya.
 

Stetrain

macrumors 68040
Feb 6, 2009
3,548
18
So if the system had PhotoShop on it you got that software for free.
I've heard of getting more memory than was specified, but not software. As far as I know they format the drive and install the clean OS + iLife that the machine originally shipped with.
 

lambertjohn

macrumors 65816
Jun 17, 2012
1,104
1,059
I looked on several forums and discovered that any refurbished unit gives you what was returned to Apple. So if the system had PhotoShop on it you got that software for free.
Seriously? Are you people really that naive? Apple doesn't give you Photoshop for free if someone returned a computer with Photoshop on it. Give me a break!! First off, it's a copyright violation; Apple may like to sue folks, but they don't like to get sued in return. That copy of Photoshop that you claim they give away if it is already on the "returned" computer's hard drive, is licensed to someone else, not Apple. Second, Apple reformats every drive they get back...they test it and test it again, then reformat it with a clean install of OS X for resale purposes. No copy of Photoshop going on that computer, I can promise you that.

As for the hardware, I don't have the bottom line answer on that one. My guess is that they throw in an extra gig of ram here and there just to massage the customer with a gesture of good will. Either that, or like you said, the previous owner had upgraded the computer before returning it, and forgot to take the ram out, etc. etc. But...extra RAM is NOT a copyright violation in any shape or form; it's just a piece of hardware with sole ownership going to the one who has possession of the item in question. But Photoshop? Seriously? Someone's been hitting the bottle a little too often.
 

Orlandoech

macrumors 68040
Jun 2, 2011
3,339
788
Salt Lake City, UT
Seriously? Are you people really that naive? Apple doesn't give you Photoshop for free if someone returned a computer with Photoshop on it. Give me a break!! First off, it's a copyright violation; Apple may like to sue folks, but they don't like to get sued in return. That copy of Photoshop that you claim they give away if it is already on the "returned" computer's hard drive, is licensed to someone else, not Apple. Second, Apple reformats every drive they get back...they test it and test it again, then reformat it with a clean install of OS X for resale purposes. No copy of Photoshop going on that computer, I can promise you that.

As for the hardware, I don't have the bottom line answer on that one. My guess is that they throw in an extra gig of ram here and there just to massage the customer with a gesture of good will. Either that, or like you said, the previous owner had upgraded the computer before returning it, and forgot to take the ram out, etc. etc. But...extra RAM is NOT a copyright violation in any shape or form; it's just a piece of hardware with sole ownership going to the one who has possession of the item in question. But Photoshop? Seriously? Someone's been hitting the bottle a little too often.
lol (popcorn)
 

trikky

macrumors regular
Nov 10, 2011
225
1
I just got my new MBP in the mail today, it's this one:

http://store.apple.com/us/product/G0NM1LL/A


The description lists 4gb ram.
It showed up today, and under both about this mac, and the more detailed hardware list, it shows 8gb ram. Don't get me wrong, I'll gladly take it! I'm just a bit confused why it would show up with extra. :confused:
Exactly what happened with mine. Nothing to worry about - one of the nice things that occasionally happens with refurbs. Enjoy...
 

GGJstudios

macrumors Westmere
May 16, 2008
44,419
758
So if the system had PhotoShop on it you got that software for free.
Not true. All refurbs have the drive wiped and the original OS installed that shipped with it. No files or apps installed by the original owner remain.
 

Ricanlegend

macrumors 6502a
Apr 21, 2009
545
0
Bronx,Ny
I just got my new MBP in the mail today, it's this one:

http://store.apple.com/us/product/G0NM1LL/A


The description lists 4gb ram.
It showed up today, and under both about this mac, and the more detailed hardware list, it shows 8gb ram. Don't get me wrong, I'll gladly take it! I'm just a bit confused why it would show up with extra. :confused:
You should call them and let them know they made a mistake and offer to pay $100 for the extra ram lol
 

thekev

macrumors 604
Aug 5, 2010
6,721
1,820
You should call them and let them know they made a mistake and offer to pay $100 for the extra ram lol
It's not actually a mistake anyway. A lot of refurbished units are returns, and the listed specs are essentially guaranteed. If it says 4GB of ram, it's guaranteeing that much. If it shows up with 8 instead, it's just a matter of what happened to be available for shipment.
 

NightCastle

macrumors member
Jul 18, 2007
98
2
Seriously? Are you people really that naive? Apple doesn't give you Photoshop for free if someone returned a computer with Photoshop on it. Give me a break!! First off, it's a copyright violation; Apple may like to sue folks, but they don't like to get sued in return. That copy of Photoshop that you claim they give away if it is already on the "returned" computer's hard drive, is licensed to someone else, not Apple. Second, Apple reformats every drive they get back...they test it and test it again, then reformat it with a clean install of OS X for resale purposes. No copy of Photoshop going on that computer, I can promise you that.

As for the hardware, I don't have the bottom line answer on that one. My guess is that they throw in an extra gig of ram here and there just to massage the customer with a gesture of good will. Either that, or like you said, the previous owner had upgraded the computer before returning it, and forgot to take the ram out, etc. etc. But...extra RAM is NOT a copyright violation in any shape or form; it's just a piece of hardware with sole ownership going to the one who has possession of the item in question. But Photoshop? Seriously? Someone's been hitting the bottle a little too often.
You really need to turn your high horse around and ride off into the sunset because your naïveté about the whole thing is really off-putting. The reality of the situation "Mr. I think I know it all" is this; when I got my refurb not only did it have the extra RAM, it still had the previous user's account on it. I didn't want to mess with that, so I formatted the drive myself. While I understand why they wouldn't want to keep stuff like that on the computers, the evidence suggested otherwise. I guess your proof regarding the reformatting off the hard drive is nonexistent. Or maybe the person who posted that they got Photoshop, (btw, not me) when I was researching the refurb systems was like me in that their Mac was somehow overlooked upon going through the certification process. So, unless you personally certify each refurbished Mac yourself, you can't categorically say that they don't give the software that is on them.
 
Last edited:

thermodynamic

Suspended
May 3, 2009
1,340
1,175
USA
It happens from time to time. Consider it a gift! Apple also sometimes does things like this to compensate customers for problems or inconveniences, such as delayed shipping, having to return items, etc.
That is true. I've read a few things about the company that really are nice.

If Apple quietly added the RAM, or if somebody returned theirs after upgrading it and plum forgot about it (oops), or for any other reason, at this juncture - just enjoy it. :)
 

Idefix

macrumors 6502a
Jul 10, 2012
523
72
Congratulations!

And be sure a buy a lottery ticket, to see if your good luck follows thru!