Bought an Apple Cinema 24" -> Has a crack!

[sammyman]

I bought a "refurbished" apple cinema from Tech for Less. The monitor showed up and it has a big crack, or more like a chip in the glass in one corner of the monitor. I am pretty pissed because this is more like a damaged POS rather than a refurbished monitor. Anyway, can I talk directly to Apple about my problem? or do I have to go and deal with shipping a huge ass monitor back to Tech for Less?

 

[GoCubsGo]

Pretty sure you have to deal with Tech for Less.

 

[rkdiddy]

That would be Tech for Less - Apple would only be involved if a) you bought it directly from them or b) it was a defect.

 

[sammyman]

Pretty sure you have to deal with Tech for Less.

Dang. I don't want to ship it to them! I made an appointment at the Apple Store just in case. Anyone have experience with this same issue?

Edit: kind of looks like a defect because the crack is under the screen in the black boarder. It isn't cracked on the surface at all???

 

[lixuelai]

I've dealt with Tech4Less before. They are pretty good about exchanges. Shipping label + cross-ship. Couldnt have asked for more.