Bought an Apple Cinema 24" -> Has a crack!

Discussion in 'Mac Accessories' started by sammyman, Aug 14, 2009.

  1. sammyman macrumors 6502a

    Joined:
    Mar 21, 2005
    #1
    I bought a "refurbished" apple cinema from Tech for Less. The monitor showed up and it has a big crack, or more like a chip in the glass in one corner of the monitor. I am pretty pissed because this is more like a damaged POS rather than a refurbished monitor. Anyway, can I talk directly to Apple about my problem? or do I have to go and deal with shipping a huge ass monitor back to Tech for Less?
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    Pretty sure you have to deal with Tech for Less.
     
  3. rkdiddy macrumors 65816

    rkdiddy

    Joined:
    Mar 19, 2008
    Location:
    OC Baby!
    #3
    That would be Tech for Less - Apple would only be involved if a) you bought it directly from them or b) it was a defect.
     
  4. sammyman thread starter macrumors 6502a

    Joined:
    Mar 21, 2005
    #4
    Dang. I don't want to ship it to them! I made an appointment at the Apple Store just in case. Anyone have experience with this same issue?

    Edit: kind of looks like a defect because the crack is under the screen in the black boarder. It isn't cracked on the surface at all???
     
  5. lixuelai macrumors 6502a

    Joined:
    Oct 29, 2008
    #5
    I've dealt with Tech4Less before. They are pretty good about exchanges. Shipping label + cross-ship. Couldnt have asked for more.
     

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