I bought an iPad Air 64 GB WIFI silver in an electronic store today. I checked the display when I was at home after driving 90 kilometers. First I didn't saw the pixel fault while I went through the startup. Then I thought, lets check the display with a blank page and there it was. One or more pixels in the same spot are dark.
I checked the Apple support page and there was a option to send the iPad to Apple for a check. I chose the option with "UPS will pick the iPad up". The site says, I should keep the box and accessories.
My question: Do you think Apple will send me a new iPad AIR? And is a pixel fault covered by the one year warranty?
I am very unhappy. I paid 659€ for it. I also had an iMac some years ago. The iMac also had a pixel fault in the center and I looked at it for five years.
I checked the Apple support page and there was a option to send the iPad to Apple for a check. I chose the option with "UPS will pick the iPad up". The site says, I should keep the box and accessories.
My question: Do you think Apple will send me a new iPad AIR? And is a pixel fault covered by the one year warranty?
I am very unhappy. I paid 659€ for it. I also had an iMac some years ago. The iMac also had a pixel fault in the center and I looked at it for five years.