Carrier Bought Brand New Mini: is it carrier locked?

Discussion in 'iPad Tips, Help and Troubleshooting' started by adam9c1, Jan 6, 2015.

  1. adam9c1 macrumors 65816

    adam9c1

    Joined:
    May 2, 2012
    Location:
    Chicagoland
    #1
    Purchased a brand new iPad Mini Sprint branded at a retail computer store.

    Called Sprint to check if the device is carrier locked.
    Cust service has no info on this IEMI device and tells me to call tech support direct.
    Tech support direct asks for my Sprint number (which I'm not a customer of) and tells me to take the device to local store.

    Called local store first and was given cust. serv. number.

    Catch 22.
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    iPads are not carrier locked. This should help: iPad Q&A

     
  3. dyt1983 macrumors 65816

    Joined:
    May 6, 2014
    Location:
    USA USA USA
  4. adam9c1 thread starter macrumors 65816

    adam9c1

    Joined:
    May 2, 2012
    Location:
    Chicagoland
    #4
    Chatting with Sprint online chat. I'm told it's locked and will only work with Sprint.

    I'm told to visit store I bought it to unlock (it's a retail store that died not sell any serv contracts)

    I'm told to bring to Speint owned store.

    ----------

    I'm a TMobile Customer.

    Am I better off returning this Sprint unit and picking up ATT branded device?
    The store does not have 64GB andymore for ATT only 128GB (and I do not need that much space).
     
  5. Aspasia macrumors 65816

    Joined:
    Jun 9, 2011
    Location:
    Halfway between the Equator and North Pole
    #5
    Return it and buy one from the Apple Store. Chicago has several.
     
  6. adam9c1 thread starter macrumors 65816

    adam9c1

    Joined:
    May 2, 2012
    Location:
    Chicagoland
    #6
    Not for the price I got. $329 plus tax for mini 2 (retina) 64gb.
     
  7. adam9c1 thread starter macrumors 65816

    adam9c1

    Joined:
    May 2, 2012
    Location:
    Chicagoland
    #7
    Update: took the Mini to Tmobile store, removed Sprint SIM card and inserted TMO.
    No problems.
     

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