Bought full-price from AT&T, but it never asked for plan details?

Discussion in 'iPhone' started by entlassen, Sep 12, 2014.

  1. entlassen macrumors member

    Joined:
    Sep 12, 2014
    #1
    OK, so I just ordered from AT&T site a no-contract, full-price phone.

    At no point did it ask me anything about keeping my grandfathered unlimited data plan. The moment I hit the "submit" button it went straight to an order confirmed page! Am I at risk of losing the plan?

    I've attached what the confirmation screen says. Nowhere does it mention "Unlimited 4G LTE plan" like what I expected to see. It just says "Default individual rate plan".
     

    Attached Files:

  2. entlassen thread starter macrumors member

    Joined:
    Sep 12, 2014
    #2
    Also just to clarify:

    I was under the impression that since I ordered it by logging into AT&T and clicking "upgrade" under my account, that the full-price phone would have an AT&T sim card in it. Am I correct, or does it not even include a sim card? Do I have to do something extra to get the new phone to replace my current phone on my existing line?
     
  3. pavelbure macrumors 6502a

    Joined:
    Feb 22, 2007
    #3
    I was never asked to pick a plan either. At the end it said all of your devices will be converted over to your new mobile share value plan within 48 hrs of the device being shipped. I will be calling today to get this straightened out. I'll be damned if I'm losing my unlimited plan.
     
  4. entlassen thread starter macrumors member

    Joined:
    Sep 12, 2014
    #4
    If you make the call, please let us know in this thread what you learn. Thanks!
     

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