Bought headphones and they are slightly defective - return question

Discussion in 'Apple, Inc and Tech Industry' started by petrucci666, Jul 28, 2012.

  1. petrucci666 macrumors 6502a


    Apr 30, 2009
    Los Angeles, CA
    I bought a pair of Bose headphones at the Apple Store and they are crackling, the sound is pretty bad. I'd like to return them, not exchange them.

    The thing is, they came in one of those horrible vacuum packagings that you need to absolutely demolish to get open. I have the box, but the plastic is ruined. How can I return them when I only have the headphones and outer box?
  2. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    If they are faulty, you won't get an argument from Apple, just take them back with your receipt and any packaging you have left. Since they are U/S, they wouldn't be going back in packaging anyway...I HATE that kind of plastic packing...Takes brute force to open it, and more and more stuff seems to come that way.

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