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Bought new 24" iMac yesterday and its going back today
- Thread starter ParishM
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HLdan
macrumors 603
You know what, just because you are unhappy about your purchases from Apple don't take your frustrations out on forum members that may not say what you want to hear, that doesn't make anyone a troll. I was merely asking you questions. You brought your concerns to a public forum so you have to be prepared for any responses but to call anyone a troll just because you didn't like what their reply was is just unnecessary. You won't get a lot of help being rude.
Leon Kowalski
macrumors 6502a
A "regular" credit card is better protection than Amex Card. Technically, an Amex Card isn't a "credit" instrument, so it's exempt from some of the laws that protect "regular" Visa and MC users.
OTOH, it really makes no difference in practice. Apparently, ParishM gets the same results with his Amex as I do with my Visa. Over the years, I've had 6-8 disputes with vendors (not Apple) who "quoted policy" and told me to buzz off -- until I got their attention by promising to dispute the matter with my "regular" CC company. Usually, just the promise of a CC dispute is enough; I've only had to "pull the trigger" once -- and won that one, too.
..."you get what you pay for" (if you have the 'nads to demand it),
LK
QCassidy352
macrumors G5
czachorski
macrumors 6502a
I am sure in real life your screen looks bad to you, and is worthy of a return/exchange/refund.
But to me, these photos illustrate the challenges of photographing screens and posting pics on the web as evidence of screen performance. When I look at those pics, it is clear to me that the iMac is more yellowish than the Dell. It is also clear to me that the Dell is more purplish than the iMac. Solely from the photos you posted (and not considering the strongest evidence which is how they look in real life to your own eyes), I would conclude that both monitors have a color shift and are defective. Placing them side by side makes the color shift of each more pronounced.
But to me, these photos illustrate the challenges of photographing screens and posting pics on the web as evidence of screen performance. When I look at those pics, it is clear to me that the iMac is more yellowish than the Dell. It is also clear to me that the Dell is more purplish than the iMac. Solely from the photos you posted (and not considering the strongest evidence which is how they look in real life to your own eyes), I would conclude that both monitors have a color shift and are defective. Placing them side by side makes the color shift of each more pronounced.
offwidafairies
macrumors 6502a
apple lawyers
hmm... i doubt that 'officially' would stop a big corporation like apple
hmm... i doubt that 'officially' would stop a big corporation like apple
Mindflux
macrumors 68000
Those pictures of the Dell vs. Apple iMac display are interesting.
Firstly though, they are at different viewing angles. You can see how the screens are tilted differently (inward or outward, upward or downward). So this will affect light disbursement from one display to another even into the CCD of a camera.
The iMac does CERTAINLY look more yellow, however have you calibrated it at all?
Firstly though, they are at different viewing angles. You can see how the screens are tilted differently (inward or outward, upward or downward). So this will affect light disbursement from one display to another even into the CCD of a camera.
The iMac does CERTAINLY look more yellow, however have you calibrated it at all?
wow. that is terrible wrt to the colour.
what tests did you run for speed? ie. do you try encoding a movie file or something that you normally do on the G5?
i'm not questioning you per say, but wondering what the tests were b/c i thought the new imacs were faster than the G5s on all accounts.
good luck.
keebler
what tests did you run for speed? ie. do you try encoding a movie file or something that you normally do on the G5?
i'm not questioning you per say, but wondering what the tests were b/c i thought the new imacs were faster than the G5s on all accounts.
good luck.
keebler
TheRuggedLion
macrumors member
Damn dude, the iMac screen does look pretty horrible next to the Dell. Have you tried using the Adobe color profile in display settings? The default iMac color profile looked yellowish and washed out to me.
offwidafairies
macrumors 6502a
cool 🙂 but i believe what is written on paper and what is said behind closed doors can be quite different
Agreed fully with above post, I read the whole thread and it seems like
Pmarsh just wants to fight,
You hate your iMac..........great
you love your Amex............Great
now go away.
Trout
Having 2 LCD screens from different manufacturers almost always causes problems. I have an imac and a cheap 19" screen, and it's near impossible to get them to look the same. Even after careful calibration on both screens with supercal, the imac tends to look a little yellow and the other screen looks a little blue. Messing with the colour temp on the small screen, I can get it so the imac looks blue, and the other screen looks yellow. It's near impossible to get them to look the same. (And try turning one off - the other suddenly looks nice and white!)
The imac should NOT be slower than an old G5 though, if it is, it's faulty and needs exchanging. Unless of course you're running some old PPC apps, and expecting them to run at full speed on an intel chip.
I really doubt there's anything at all wrong here.
The imac should NOT be slower than an old G5 though, if it is, it's faulty and needs exchanging. Unless of course you're running some old PPC apps, and expecting them to run at full speed on an intel chip.
I really doubt there's anything at all wrong here.
3rd that.
While the differences are apparent and not acceptable to me in that state, I wouldn't expect them to be much closer unless they are both calibrated using the same colorimeter and software.
I would assume the OP was used to the Dell display as being normal (which may not have been calibrated properly) so the relative difference of the iMac in its default state looked 'wrong'.
Another point is that people should not be using the 'default' colour profiles (such as Adobe RGB) as monitor profiles. They should be used as target profiles only. The only useful colour profile for your monitor is a monitor profile that has been generated by using a colorimeter on your *specific screen*. This will compensate for the differences that your unique panel *can* produce and what it *should* produce, i.e. sRGB. Only the most expensive (e.g. Lacie) LCDs can get close to an Adobe RGB gamut. The Apple cinema displays are only capable of producing an sRGB gamut (aka 72% NTSC gamut).
Colour management is a head****, but worth reading about!
Mr Skills
macrumors 6502a
Slightly off-topic, but I'm always seeing people mentioning 'restocking fees'. Now I can understand if you just change your mind about something, but here in the UK there are very strict laws that say you get ALL your money back if something is faulty, or not fit for purpose, or not as described (either in writing or conversation). Is there no similar law in the US?
The thread has covered this.
Apple only charges if the buyer changes their mind, not if it is faulty.
Eric Piercey
macrumors 6502
Amen! It's not like banks/ cc companies have the least qualms about sticking it to the people every chance they get. It's not like they don't build in traps, like allowing someone to transfer balances up to the credit limit, and then charging their fees on top of that which defaults the low interest agreement that brought you there in the first place. A very common trick these days. But we digress. Send it back if you don't want it by all means.
DesignerOnMac
macrumors 6502a
In Most States It Is Against The Law....
to restock as new any returned item. This is why Apple sells them as refurbished on their website.
Also, working retail, you have NO IDEA the BS I had to endure from customers who returned their computers. At one point so many computers were returned to the store that all the computer companies refused to take any of them back. The store has to eat the returns!
to restock as new any returned item. This is why Apple sells them as refurbished on their website.
Also, working retail, you have NO IDEA the BS I had to endure from customers who returned their computers. At one point so many computers were returned to the store that all the computer companies refused to take any of them back. The store has to eat the returns!
Kuska
macrumors regular
Well PM these look as bad as mine have been, although at least you have consistent yellowing! Not sure why you are SO angry though - just send it back. Apple have had 3 sent back by me on the strength of a yellow screen with absolutely no questions. Not even the slightest creak from my 'flexible friend' 😉
New to Mac
I've just recently started learning about macs and have seen the problems with the iMacs. Alot of these issues are becuase of the leopard OS correct? Wouldn't it better to not upgrade and keep Tiger instead of upgrading into macproblems, lol?
For example, i'm new to the system, so i really wouldn't notice any difference if i just stuck with tiger because obviously i'm not a heavy mac user. Does it make sense?
Does anyone agree with me?
thank you for the respectful feedback.
I've just recently started learning about macs and have seen the problems with the iMacs. Alot of these issues are becuase of the leopard OS correct? Wouldn't it better to not upgrade and keep Tiger instead of upgrading into macproblems, lol?
For example, i'm new to the system, so i really wouldn't notice any difference if i just stuck with tiger because obviously i'm not a heavy mac user. Does it make sense?
Does anyone agree with me?
thank you for the respectful feedback.