Bought the Imac... but no AppleCare.. is it worth it?

Discussion in 'iMac' started by Chucky666UK, May 19, 2008.

  1. Chucky666UK macrumors member

    Joined:
    May 17, 2008
    Location:
    United Kingdom
    #1
    Ok, ordered my first ever Imac, wife's convinced and happy now, 2.8Ghz 24" 750Gb 2Gb (will upgrade to 4Gb on delivery) 8800GS.... ok... but i did NOT take the APPLECARE... but will i really need it? what do you guys say?? How likely is it that my machine or any component will break down in the next 2-3 Years guys? Need to know quick.... cheers...
     
  2. flopticalcube macrumors G4

    flopticalcube

    Joined:
    Sep 7, 2006
    Location:
    In the velcro closure of America's Hat
    #2
    You have a full year to buy and register AppleCare. You don't have to buy it from Apple. eBay, Amazon and LAComputing are the cheapest (up to 50% off).
     
  3. oli2140 macrumors 6502

    Joined:
    Jan 13, 2008
    #3
    Don't worry about Applecare until you have had the machine for about 9-10 months.
     
  4. Chucky666UK thread starter macrumors member

    Joined:
    May 17, 2008
    Location:
    United Kingdom
    #4
    Thanks for the advice guys... i think i'll wait a couple of months (I thought I had to buy it within 28 days of purchasing my new Imac)... and when I do buy i'll check Amazon or Ebay.... Boy I'm so glad I joined this forum 48 hours ago... excellent and very helpful members!!!
     
  5. kaltsasa macrumors 6502a

    Joined:
    Jan 9, 2002
    Location:
    Kellogg IA
    #5
    In a nutshell, yes. My iMac from Feb 07 is in for a logic board repair for bad GFX memory. This would cost $600+ out of pocket. It's very comforting to know that any issues for 3 years I can just drive over to the apple store and have it fixed.

    You can buy applecare anytime within a year. Stuff the 120 bucks in savings for 10 months then pick it up.
     
  6. D4F Guest

    D4F

    Joined:
    Sep 18, 2007
    Location:
    Planet Earth
    #6
    Wrong.
    After 3 months phone support won't help you so if you wanna drog your system to the store everytime - good luck.
    If you plan to keep the iMac buy the applecare on ebay or amazon.
    It's well worth it.
     
  7. brn2ski00 macrumors 68020

    brn2ski00

    Joined:
    Aug 16, 2007
    #7
    Yeah, I don't have AppleCare either.... I probably won't get it at all, especially if nothing goes wonky within the first year. I have had my newest iMac for just over 8 months....
     
  8. oli2140 macrumors 6502

    Joined:
    Jan 13, 2008
    #8
    PHONE SUPPORT:eek::eek::eek:??? What happened to MacRumors and e-mails?
     
  9. Jon.Stewart87 macrumors regular

    Joined:
    May 18, 2008
    Location:
    United States of America
    #9
    I purchased Applecare right with my iMac because a) I'm inexpierenced and have had horrid experiences with warranties and PC's. and b) I wish this thread would've come up earlier than last week when I ordered my shiney new iMac.

    it's like in Tommy Boy where the man in the warehouse demands a guarentee on the box because it 'makes a man feel good'. I should've listened to Chris Farley "Well I can get a good look at a T-Bone by sticking my head up a bulls ass, but i'd rather take the butchers word for it."

    cheers.
     
  10. kkat69 macrumors 68020

    kkat69

    Joined:
    Aug 30, 2007
    Location:
    Atlanta, Ga
    #10
    Yah, phone support isn't that great. There's a great bunch of people on MR and Google (yet even some MR users have no idea how to use it) is your best friend.

    Also the Apple Discussions on the Apple.com is another great resource.

    The biggest thing is not so much the phone support but the ability to perform repairs. For that you have about a year, but you know this now.

    Good luck.
     
  11. rpaloalto macrumors 6502a

    rpaloalto

    Joined:
    Sep 19, 2005
    Location:
    Palo Alto CA.
    #11
    Yes you can wait up to 12 months before you register apple care.

    My advice is to definitely get it, especially on a imac. They are very well built machines. However if the dvd drive were to ware out, or your hard drive needs replacing. Out of warranty repairs on these imacs. Are very expensive.

    The last imac I purchased imac g4, I opted for no warranty. I came from a family of long time apple users and have never had any problems.
    15 months later my dvd burner failed. I was quoted a very high price for apple to repair it. I opted to have a 3rd party p.c. slash apple repair shop, to do the work. They ended up destroying my computer and it never worked the same again. After spending hundreds of dollars on countless experts, including apple. No one could pinpoint what was wrong with her other than the ''possibility'' that the logic board needs replacing.

    long story short, always get apple care Then you can at least have the security and knowledge that you will at least have a working imac for the next 3 years.
     
  12. Jon.Stewart87 macrumors regular

    Joined:
    May 18, 2008
    Location:
    United States of America
    #12

    well said. I enjoy the comfort of knowing that anything that goes wrong will be saved. I'm sure we all have stories like that one.
     
  13. dvince2 macrumors 6502

    dvince2

    Joined:
    Mar 6, 2007
    Location:
    Canada
    #13
    Make sure you do get it though. My Macbook has had the following replaced under Applecare: 2 screen inverters, 2 top cases (yellowing then cracking), a new LCD, and a new AC adapter.

    Apparently someone was asleep on quality control when my laptop came off the assembly line...
     
  14. Jon.Stewart87 macrumors regular

    Joined:
    May 18, 2008
    Location:
    United States of America
    #14
    Needless to say, you've certainly benefitted from Applecare.

    I wish I had bought it in about 10 months though.. I dunno, oh well. Payments already through and I'm selling some textbooks, my old laptop screen and random stuff to pay for it all!
     
  15. AppleFan360 macrumors 68020

    Joined:
    Jan 26, 2008
    #15
    Agree with the others. You don't need to get Applecare now but make sure to get it within the first year. There are plenty of places to buy it and for much cheaper than at the Apple store.
     
  16. IJ Reilly macrumors P6

    IJ Reilly

    Joined:
    Jul 16, 2002
    Location:
    Palookaville
    #16
    As an Apple stockholder, I urge everyone to buy AppleCare.

    Myself, I never buy it.
     
  17. minik macrumors 65816

    Joined:
    Jun 25, 2007
    Location:
    Bellevue, WA
    #17
    As an all-in-one Mac, Apple Care is well worth it.
     
  18. mzd macrumors 6502a

    Joined:
    Jul 25, 2005
    Location:
    Wisconsin
    #18
    plus iMac AppleCare is relatively cheap (vs. AppleCare for Macbook, Macbook Pro, etc). i'm planning on buying before my year runs out (8/08).
     
  19. redsteven macrumors 6502a

    redsteven

    Joined:
    Aug 22, 2006
    #19
    As far as the case problems and the LCD... you're not cleaning your macbook with windex or something... are u? :)

    Windex (or any other product with ammonia) + plastic or an LCD screen = bad.



    And btw, I usually purchase applecare on my macs.
    I'd definitely suggest it with a laptop at least.
     
  20. Biggusmickus macrumors newbie

    Joined:
    Apr 1, 2008
    #20
    Given that the OP is in the UK and has bought a desktop, will Applecare bought from the LA Computers or a US ebay item work ok? Basically I'm wondering if the Applecare an international warranty for the Imac?
     
  21. Jedi macrumors regular

    Jedi

    Joined:
    Apr 28, 2008
    #21
    To me "Apple Care" is like a warm fuzzy blanket in the middle of a heat wave.

    Sure every Apple product I have ever bought , I have bought Apple Care.
    The only problem is there phone support , it is BAD , i mean bad...

    Most of the time they ( people on the other end ) have no clue what going on , I was trying to set up a wireless printer last year and was on the phone with Lexmark for over an hour m finally the Lexmark tech said " I have no idea what to do , I`ll research it and in the mean time you should call Apple" .

    OK >

    Called Apple Care support number waited.... finally someone answered , I tried to explain the problem , the person just didn`t get what I was talking about , they wanted me to reinstall my system software ( that seems to be there standard fix all ) which of course rarely does any good.
    After about 45 min`s he said hang on let me connect you with a tech ... da what am I paying for.

    Anyway , I got to talk with a tech and he said that model printer won`t work wirelessly with Apple products , Lexmark knows this and there future models will have a fix that works m his advice , take the printer back for a refund , which I did.
    That conversation lasted about 2 min.

    So over an hour with Lexmark + about 45 min with Apple Care rep.

    Like I said , if the Apple products breaks , it is good to have,
    But there phone support need a lot of work.

    2nd need for Apple Care:

    I have a wireless keyboard & mouse , last Jan, the scroll button would not scroll down , called the Apple Store where I bought it , had I make an appointment on line , went there the next day waited in line for about an hour and a half they finally checked my mouse and wanted to fix it ( they could not ) so they gave me a refurb , I tried it before I left the store and that didn`t work at all.
    I said " you had better get me a brand new one---NOW " they did , it worked.

    Just some things about Apple Care that everyone need to know !

    Have a nice day :D

    Gary 
     
  22. chaslam macrumors regular

    Joined:
    Oct 29, 2006
    #22
    I work at PC world (large computer shop in the UK) and I get the PC performace which covers accidental damage and warranty repairs for as long as the service goes for. Depending on the price of the goods depends on the monthly price. My Imac should be £9.99 a month for as long as I like, however as im staff I get it for £1.99. £150 for Applecare? I get Accidental damage and warranty repairs for 3 years for £62. Not bad :D.
     
  23. penguinpaul macrumors member

    penguinpaul

    Joined:
    Aug 7, 2007
    Location:
    UK
    #23
    you said you were going to install 4GB RAM in it - surely that will void your warrantee???? would that mean that you fork out on apple care, and when you go to use it, they tell you they won't help you cos you've opened up your machine???????:confused:
     
  24. mzd macrumors 6502a

    Joined:
    Jul 25, 2005
    Location:
    Wisconsin
    #24
    adding RAM does NOT void your warranty! RAM is user installable and only requires removing one screw at the bottom of your iMac. the process is clearly documented in the iMac manual and does not require you to "open up your machine." it is advisable to remove third party RAM before taking your iMac in if there is a problem but that is just to remove one more variable in the troubleshooting equation and something the techs would do anyway.
     
  25. minik macrumors 65816

    Joined:
    Jun 25, 2007
    Location:
    Bellevue, WA
    #25
    I haven't dialed the AppleCare hotline for years now. My last incident was about my MDD G4. I had a way better luck if I actually showed up at the local Apple Store for support.
     

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