We rocked up at noon at the downtown Cleveland AT&T store (ERIEVIEW PLAZA) being 8th and 9th in Line and was having a great time socializing with the other queuers. As the golden hour approached, there was about 60-70 of us in line. At 5:55pm, A NBA Player by the name of IRA Newbie (no joke google him) appeared with 3 bodyguards and the AT&T employees just let him in. He came out with two bags of filled iPhones (there was at least 4-6 total)!! All of us were totally pissed off!! Well when it was out turn, the AT&T employee tried to give us the bs spiel of going through credit check and getting the pre-credit activation code. As she finished her last question she told us that no more 8gb were left and basically these were the last two 4gb models! It would be another 2-3 days to get more shipments in which was a joke!! I said more like 4-6 weeks!! Well when we got home, our Activation was a big nightmare. We neither got rejected or accepted. Just an email 1hr later saying please call AT&T. This frustrated me to the extreme... after reading up everybody else's heartache, one thing striked out on me. There was an option to go on a prepaid plan which I wanted to do in the first place!@#$*(#$* So I deliberately filed out zero's in the SSN and pre-credit check fields while singing up to a '2yr contract' which obviously failed. This gave me the option to choose a prepaid plan with unlimited data!! So what have we learnt? 1) AT&T staff neglected their corporate policies of giving preferential treatment. Letting somebody in before 6pm and buying at least more than 4 iPhones. 2) The activation process is designed to hide the option to let consumers go on a prepaid plan 3) AT&T have completely made my experience of purchasing and setting up an Apple product for the first time extremely PAINFUL!!!!!!!!