Brand New and Bulging

Discussion in 'MacBook' started by bryan.cfii, Mar 3, 2017.

?

Return a brand new computer for a bulging bottom cover or try and reseat the bottom cover?

  1. Return it, It's less than perfect

    94.4%
  2. It's 8 screws to take off the bottom and see if that fixes it.

    5.6%
  1. bryan.cfii macrumors member

    Joined:
    May 13, 2011
    Location:
    Iowa City, IA
    #1
    I just opened this box to my brand new Macbook. This thing is like 1 hour old since the shirk wrap came off.

    I opened it to put a screen film/protector on the brand new screen which is something I always do with my new computers, and when I was done I noticed this bulging on the one side. (The other side looks great).

    Should I just take the bottom off and try to reseat it or does it sound like a bad battery or something to you guys?
     

    Attached Files:

  2. Septembersrain Contributor

    Septembersrain

    Joined:
    Dec 14, 2013
    Location:
    Texas
    #2
    I'd definitely not try to open it and risk voiding my warranty on a brand new expensive laptop.
     
  3. SteveJUAE macrumors 68000

    SteveJUAE

    Joined:
    Aug 14, 2015
    Location:
    Land of Smiles
  4. andy9l macrumors 68000

    Joined:
    Aug 31, 2009
    Location:
    England, UK
    #4
    Why void your warranty when you can swap it out without question?
     
  5. JamesMike macrumors demi-god

    JamesMike

    Joined:
    Nov 3, 2014
    Location:
    Oregon
  6. vrBrew Suspended

    vrBrew

    Joined:
    Mar 3, 2017
    Location:
    High life, High times
  7. AltecX macrumors member

    Joined:
    Oct 28, 2016
    Location:
    Philly
    #7
    Opening it would not void your warranty. They would have to prove you did something wrong to it.
     
  8. bryan.cfii thread starter macrumors member

    Joined:
    May 13, 2011
    Location:
    Iowa City, IA
    #8
    So here's an update. Took it back to Bestbuy and got a really nice techie type of guy to help me. He exchanged the computer no problem, but out of curiosity he pulled the cover off. It was pretty obvious it was a bad battery. I had never even gotten as far as charging it so who knows how that would have panned out if I did. I have never gotten a defective Apple product. I like this computer but am also kind of disappointed that the other one made it through quality control like it did. Just wanted to up date everyone.
     
  9. JackieInCo macrumors 601

    Joined:
    Jul 18, 2013
    Location:
    Colorado
    #9
    That most likely just happened from sitting on the shelf. I once had an old white MacBook swell up overnight so that the trackpad pushed up through the palm rest breaking the plastic on each side. I never saw that coming.
     
  10. bryan.cfii thread starter macrumors member

    Joined:
    May 13, 2011
    Location:
    Iowa City, IA
    #10
    WOW, I never ran into any of this stuff before LOL. That would be eye opening. I'd be spooked for sure. Thanks for sharing and commenting JackieInCo
     

Share This Page