Brand new card but no display options

slrxm94

macrumors newbie
Original poster
Oct 28, 2009
9
0
Hi,

I had an issue with my mac starting which I resolved by replacing the graphics card. The mac now starts without issue BUT!
In display preferences there is only one display resolution, no detect display button and if I try to calibrate the sliders have no effect

I have tried resetting PRAM and SMC with no effect and also tried a different monitor

Hardware Overview:

Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 3 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 8 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version (system): 1.25f4
Serial Number (system): CK825060XYL
Hardware UUID: A29789E4-70BB-5D36-892E-DB48125FBB79


ATI Radeon HD 5770: (Previously ATI Radeon HD 2600 XT)

Chipset Model: ATI Radeon HD 5770
Type: Display
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x68b8
Revision ID: 0x0000
ROM Revision: 113-C0160C-155
EFI Driver Version: 01.00.436
Displays:
Display:
Resolution: 1920 x 1200
Depth: 32-Bit Color
Core Image: Software
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Not Supported
Display Connector:
Display Connector:


This is a brand new Graphics card (delivered today)
*NOTE* also tried DVI and VGA cable

Does it look like the new card has issues or perhaps a firmware issue?
 

Hastings101

macrumors 68020
Jun 22, 2010
2,141
781
K
It sounds like the driver isn't working properly (no Quartz Extreme). Make sure you're using the version of the 5770 designed for use with a Mac.
 
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slrxm94

macrumors newbie
Original poster
Oct 28, 2009
9
0
Brand new card bought direct from Apple

thats what made me wonder about firmware
 
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