Just got a vid iPod the other day to replace my black one my short hair pointer chewed up anyway i think i might just exchange it since its only 4 days old. my new iPod fails to mount when i attach it to my macbook pro and sometimes when i listen to it - it just freezes. I have to do a soft reset to get out of the freeze. I have done a full restore but it still fails to mount. the only way to force it to mount is to do a soft reset while its attached...suggestions?