Brand New iMac - Stuck Pixel

Discussion in 'iMac' started by covertsurfer, May 4, 2008.

  1. covertsurfer macrumors 6502a

    Joined:
    Jan 18, 2007
    #1
    Hi

    I took the plunch and bought a new 3.06Ghz iMac yesterday. Last night I spotted a stuck pixel. On white backgrounds its pink, green backgrounds its black so I don't think its dead.

    I have tried running the PixelMurder.mov and the JScreen fix but its still there.

    Are there any other ideas, I can't pressurise the LCD as its got the glass in front of it.

    Will Apple replace this iMac for one stuck pixel? Its not that annoying but I know its there and when I pay for something like this I expect it to be near as perfect.
     
  2. orpheus1120 macrumors 65816

    orpheus1120

    Joined:
    Jan 23, 2008
    Location:
    Malaysia
    #2
    You are still within the 14-day return period.

    Call Apple for a replacement. You should be ok.
     
  3. badcrc32 macrumors regular

    Joined:
    Nov 22, 2007
    #3
    I got one too this blows, 1 day old.
     
  4. covertsurfer thread starter macrumors 6502a

    Joined:
    Jan 18, 2007
    #4
    I decided that although it wasn't a big deal that it was just annoying that I knew it was there so took the 60 mile trip to the store and replaced it today.
     
  5. orpheus1120 macrumors 65816

    orpheus1120

    Joined:
    Jan 23, 2008
    Location:
    Malaysia
    #5
    You made the right choice. Better exchange it now then wait for the 14-day period to expire, because after that the warranty clauses for replacement/repair will apply from there on.
     
  6. SaSaSushi macrumors 68040

    SaSaSushi

    Joined:
    Aug 8, 2007
    Location:
    Takamatsu, Japan
    #6
    I'm glad to hear you got it sorted but I was going to suggest that it did not sound like a stuck/dead pixel to me. I had the exact same color shifting "pixel" from a dust particle stuck under the glass panel.

    At any rate I would have recommended you bring it back to Apple. Getting the panel on and off without getting dust stuck underneath is not an easy task, apparently.
     

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