Brand-new iPad Pro 12" screen with clicking noise

Discussion in 'iPad' started by sneak3, Aug 15, 2016.

  1. sneak3 macrumors 6502

    Joined:
    Oct 14, 2011
    #1
    Hi there fellas.

    I've been having bad moment with my ipad pro. Actualliy I've been in an exchange streak with this device for a while now. First one had a gigantic color gradient in the screen, the next one had a dark stain in the LCD, then the following one had a piece of black dust under the glass and finally the one I have now does a clicking noise when I hold the bottom right side of the screen.


    I've seen some posts about this issue but they are old and not very conclusive. It is really a defect, right? It kind of bothers me, I wish mine didn't make any noises but after so many replacements I'm fed up with this.

    What did people end up doing in these cases?
    The batch of the device is from october/november. Do newer batches still have the issue?
     
  2. Relentless Power macrumors G5

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    Sounds like the glass is not seated properly against the LCD display. It's almost like a popping noise, isn't it? Talk about a bad string of iPads for you. If your In a return period, return it. Otherwise, I would contact Apple and see if they can offer you a 'Replacement Unit.' Being you purchased yours when they first debuted, maybe pre-production first Gen issues.

    Let us know what you find out.
     
  3. sneak3 thread starter macrumors 6502

    Joined:
    Oct 14, 2011
    #3
    It is like a popping noise yes but I don't see the glass sticking out off the edges, so not sure if that would be the case. The thing is I don't know if they are sending me units from old batches on purpose or if my country has only units from old batches...I'll try to talk to an advanced tech guy this time.
     
  4. BoneHead001 macrumors 6502

    Joined:
    Nov 13, 2013
    #4
    This is a very common occurrence with the 12.9 iPP. I had a few of them with this problem.
     
  5. sneak3 thread starter macrumors 6502

    Joined:
    Oct 14, 2011
    #5
    Damn...and what did you do?
     
  6. BoneHead001 macrumors 6502

    Joined:
    Nov 13, 2013
    #6
    After a few tries, I got a good one without a clicking screen. The screen is good, but a touch on the warm side — at least no dust under the screen, backlight bleed, or dead pixels. There is no perfect screen.
     
  7. sneak3 thread starter macrumors 6502

    Joined:
    Oct 14, 2011
    #7
    When you say warm you mean the whole screen ,no gradients I suppose?

    How many tried did it take and did they acknowledge the clicking was a real problem?
     
  8. BoneHead001 macrumors 6502

    Joined:
    Nov 13, 2013
    #8
    Yes, the whole screen is just a touch on the warm side, but livable. I went through about four units that had clicking screens until I got this one.
     
  9. sneak3 thread starter macrumors 6502

    Joined:
    Oct 14, 2011
    #9
    Oh ****. So basically the same as me. And the apple folks, they didn't give you a hard time throughout the process then?
     
  10. BoneHead001 macrumors 6502

    Joined:
    Nov 13, 2013
    #10
    The Apple customer service was very good. I swapped units within the 14 day period.
     
  11. Coolpher macrumors regular

    Coolpher

    Joined:
    May 8, 2008
    Location:
    Seattle,WA
    #11
    I have a clicking noise and if you press on the screen just above the home button you can hear/feel air coming out of the lightning connector port I brought it into Apple and a genius says the air flowing from the lightning connector is because it's such a big screen the clicking noise was not as important so I just live with it and tell reading this post had forgotten about it the last two months
    My 12.9 iPad pro is from December 2, 2015
     
  12. BoneHead001 macrumors 6502

    Joined:
    Nov 13, 2013
    #12
    I couldn't stand it. It sounded like a defect in the manufacturing process to me. They all do not do this, though.
     
  13. sneak3 thread starter macrumors 6502

    Joined:
    Oct 14, 2011
    #13
    In my case I cant hear or feel any sort of air coming out from the connector. In fact it feels solid just above the home button. The problem is more towards the right side and it sounds like clicking really. It only happens in that area though. Left side is solid.
     
  14. BoneHead001 macrumors 6502

    Joined:
    Nov 13, 2013
    #14
    My clicking units had the spot on the left side and upper top (portrait).
     
  15. sneak3 thread starter macrumors 6502

    Joined:
    Oct 14, 2011
    #15
    So anyone else had any sort of recent experiences with ipad pros 12" and clicking screen?
     
  16. pat500000 Suspended

    pat500000

    Joined:
    Jun 3, 2015
  17. sneak3 thread starter macrumors 6502

    Joined:
    Oct 14, 2011

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