Brand new iPad scratched and AppleCare ?

Discussion in 'iPad' started by sclawis300, Mar 7, 2012.

  1. sclawis300 macrumors 65816

    Apr 22, 2010
    So I walked into an apple store after the media event today and picked up my $100 off iPad 2. I also bought AppleCare. I got home and opened the iPad only to find 5 nicks in the aluminum back. Super frustrating. Anyone else have this type of issue? Is this poor quality control or are they reselling returned ipads as new? Also, i am having difficulty figuring out what is covered by the $79 AppleCare I just bought. Is accidental damage covered?
  2. Stetrain macrumors 68040

    Feb 6, 2009
    Sounds like really bad luck. Issues that affect even 1% of iPads sold make huge news.

    The $79 AppleCare doesn't protect against accidental damage. The new $99 AppleCare+ that was announced today for the iPad gives you two allowances for accidental damange with a $49 replacement fee each time.
  3. sclawis300 thread starter macrumors 65816

    Apr 22, 2010
    Can I upgrade to the new AppleCare plus at a later date?
  4. adnbek macrumors 65816


    Oct 22, 2011
    Montreal, Quebec
    If you don't get plus with the purchase, you have 30 days from purchase to upgrade but you have to bring it in to the store first to inspect it:

    This is for iPhone but I'm guessing it'll be the same for iPad.
  5. sclawis300 thread starter macrumors 65816

    Apr 22, 2010
    Good to know. Thanks.

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