Brand new iPad scratched and AppleCare ?

Discussion in 'iPad' started by sclawis300, Mar 7, 2012.

  1. sclawis300 macrumors 65816

    Joined:
    Apr 22, 2010
    #1
    So I walked into an apple store after the media event today and picked up my $100 off iPad 2. I also bought AppleCare. I got home and opened the iPad only to find 5 nicks in the aluminum back. Super frustrating. Anyone else have this type of issue? Is this poor quality control or are they reselling returned ipads as new? Also, i am having difficulty figuring out what is covered by the $79 AppleCare I just bought. Is accidental damage covered?
     
  2. Stetrain macrumors 68040

    Joined:
    Feb 6, 2009
    #2
    Sounds like really bad luck. Issues that affect even 1% of iPads sold make huge news.

    The $79 AppleCare doesn't protect against accidental damage. The new $99 AppleCare+ that was announced today for the iPad gives you two allowances for accidental damange with a $49 replacement fee each time.
     
  3. sclawis300 thread starter macrumors 65816

    Joined:
    Apr 22, 2010
    #3
    Can I upgrade to the new AppleCare plus at a later date?
     
  4. adnbek macrumors 65816

    adnbek

    Joined:
    Oct 22, 2011
    Location:
    Montreal, Quebec
    #4
    If you don't get plus with the purchase, you have 30 days from purchase to upgrade but you have to bring it in to the store first to inspect it:

    http://store.apple.com/us/product/S4575LL/A

    This is for iPhone but I'm guessing it'll be the same for iPad.
     
  5. sclawis300 thread starter macrumors 65816

    Joined:
    Apr 22, 2010
    #5
    Good to know. Thanks.
     

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