Had quite the frustrating experience this past week. Ordered a brand new iPhone 17 from the Apple online store (Klarna leased). Went through the setup process and found the serial number had been enrolled by a company. Apple support was pretty much worthless and did not understand what the problem was. Ended up having to exchange the device, which Apple support said I could not do in store as it was bought online. Store was helpful thankfully and exchanged it immediately.
I have to assume this is a very rare situation?
I have to assume this is a very rare situation?
