I upgraded to an iPhone 5s from an iPhone 4s that died. I was debating between that and a Samsung Galaxy and could only afford the iPhone. At first I really liked it but then it started acting weird. It freezes up on home screen so I can't see other icons, it freezes on icons, it shuts icons down while I'm using them, and last night was the worst. I edit a lot of pictures and my iPhone was acting possessed by messing up my editing changes. I called the place where I bought it and they mentioned a $35 restocking fee and $40 for the Samsung Galaxy. Plus, the big selling point for the iPhone was that I can transfer everything from one iPhone to the other. He said you can't with a Samsung. When I called customer service last night another guy told me he could and would show me how. Help! I don't know what to do!