Hi. I just bought a brand new iPhone XS from John Lewis in their Christmas sale for £629 today. Got home tonight and I plugged it in to charge it for first time and battery health is 100%. However, it is showing last charge with date of 21/09/2019. How can this be right. I am charging it for the first time tonight. It was all sealed and new. Have I been sold a refurbished phone?
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iPhone XS Brand new iPhone showing last charge level of Sep 19
- Thread starter baconroll
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I highly doubt it’s a refurb. As far as I know all new iPhones are charged before they ship them out so when you buy and open them they can be set up without needing an immediate charge. Someone correct me if I’m wrong.
Every iPhone I have ever bought had an initial charge prior to purchase.
Every iPhone I have ever bought had an initial charge prior to purchase.
Ok thank you. Makes sense.
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Thank you. I should have realised this as the phone wasn’t discontinued until the new iPhone 11’s were realised so I probably have one of many of the last manufactured ones.
The best thing you could do to check it is to use Coconutbattery to see the charging cycles count of the battery. A brand new phone should have just the ones you did since the purchase.
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TBH I never checked the last charge date on a brand new iPhone, so I’m not sure if the field is populated since the beginning...
It's a relatively new thing, only available with phones preloaded with iOS 12 or newer.
I usually buy my iphone from Apple, so I never checked it on my iPhone XS last year, nor on the 11, XR and 11 Pro I bought this year. Good to know anyway.
I see. I asked this on another thread and people had no idea and they said they had never seen this on a new phone as there should be nothing there.
It's been there for a long time. If I remember correctly, some SE2 buyers reported their manufacturing dates too.
Let me see if i understand correctly. The "last charge" section under battery has been there for a while. But should there already be a pre-loaded date and percentage if your phone is brand new and never been charged at all?
Yes, there should be a last charged date that precedes the iPhone end user activation date.