Brand new iPod nano troubles... HELP!

Discussion in 'Mac Basics and Help' started by JCPH, Sep 9, 2007.

  1. JCPH macrumors member

    Aug 11, 2007
    Tannhäuser Gate
    Hi all,

    I've just bought my brother a brand new iPod nano (8GB) but (a) it won't turn on, (b) it won't charge (which makes (a) and (b) a vicious cycle), and (c) it won't sync with iTunes.

    I've had a lot of iPods and I don't think I've missed anything.

    Has anyone else had this problem? Does anyone know what's wrong? I've tried reseting it but it doesn't work because there's no power and I can't restore it because iTunes won't recognize it.

    Any help would be appreciated. I think we'll end up taking it back to the Apple Store for one that works.


  2. aristobrat macrumors G5

    Oct 14, 2005
    Sounds DOA. That happened to one of the two nanos I bought when they were first launched a few summers ago. Apple store easily exchanged it for me and the exchanged one worked perfectly! Hope you have the same luck!!! :)

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