Brand new iPod nano troubles... HELP!

[JCPH]

Hi all,

I've just bought my brother a brand new iPod nano (8GB) but (a) it won't turn on, (b) it won't charge (which makes (a) and (b) a vicious cycle), and (c) it won't sync with iTunes.

I've had a lot of iPods and I don't think I've missed anything.

Has anyone else had this problem? Does anyone know what's wrong? I've tried reseting it but it doesn't work because there's no power and I can't restore it because iTunes won't recognize it.

Any help would be appreciated. I think we'll end up taking it back to the Apple Store for one that works.

Thanks,

JH

 

[aristobrat]

Sounds DOA. That happened to one of the two nanos I bought when they were first launched a few summers ago. Apple store easily exchanged it for me and the exchanged one worked perfectly! Hope you have the same luck!!! 🙂