Brand new iPod nano troubles... HELP!

Discussion in 'Mac Basics and Help' started by JCPH, Sep 9, 2007.

  1. JCPH macrumors member

    Joined:
    Aug 11, 2007
    Location:
    Tannhäuser Gate
    #1
    Hi all,

    I've just bought my brother a brand new iPod nano (8GB) but (a) it won't turn on, (b) it won't charge (which makes (a) and (b) a vicious cycle), and (c) it won't sync with iTunes.

    I've had a lot of iPods and I don't think I've missed anything.

    Has anyone else had this problem? Does anyone know what's wrong? I've tried reseting it but it doesn't work because there's no power and I can't restore it because iTunes won't recognize it.

    Any help would be appreciated. I think we'll end up taking it back to the Apple Store for one that works.

    Thanks,

    JH
     
  2. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #2
    Sounds DOA. That happened to one of the two nanos I bought when they were first launched a few summers ago. Apple store easily exchanged it for me and the exchanged one worked perfectly! Hope you have the same luck!!! :)
     

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