Brand New Macbook Air is Warped

deriko100

macrumors 6502
Original poster
Jul 29, 2008
466
0
New York
So I've had this MacBook Air since Tuesday, and it's a great computer and all but yesterday I realized that my MacBook was rocking on the table and it wasn't completely down on the left side. So I try pushing it down with my elbow and that worked for a little while, but then I noticed today that it was warped on the same side again. And this time the trackpad is leveled out on the left side, so there's no gap between them, the left side is lower now.

Does anyone know if this is normal? Im certain that I'm gonna return or bring it to the genius bar, but I don't want this happening with every air that I get. I just tried pushing down the right side while it was in the air, with even greater force, and it was sturdy, nothing moved. Can anyone give me some help on this, I definitely think that mines defective. The left side is as easy to bend as a piece of paper.
 

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imahawki

macrumors 6502a
Apr 26, 2011
612
8
You're not the first person to report this. Its not normal or acceptable but its not so common you risk getting a whole series of warped Airs. Just return it.
 

polee

macrumors 6502a
Jul 22, 2008
577
233
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

No not normal. Please return it.
 

ET iPhone Home

macrumors 68040
Oct 5, 2011
3,743
465
Orange County, California USA
At first, I saw exactly what your looking at in that photo on my MBA, but is it the viewing angle that makes it appear uneven? The shadowing on the right-side makes it look more recessed than the left-side. And when I glide my finger along the edges, both sides feel the same and even.

If it's lopsided, I would definitely do an exchange.
 

Fuchal

macrumors 68020
Sep 30, 2003
2,424
678
It's more common than you think. I had one last year that was warped, and two this year that were warped. I also had one with an off-centered display before finally getting a good one. It seems to always be the front left corner that rocks.
 

deriko100

macrumors 6502
Original poster
Jul 29, 2008
466
0
New York
Thanks for all your replies, I'm taking it in tomorrow. Just to be sure how sturdy are macbook airs, will they warp from regular use- use at home, putting it in a bag to go out, etc.
 

ritmomundo

macrumors 68000
Jan 12, 2011
1,823
227
Los Angeles, CA
I'm not sure what I'm looking at in that picture, it seems normal to me. BUT warping of any kind is not normal and the apple folk will switch it out for you.
 

imahawki

macrumors 6502a
Apr 26, 2011
612
8
The picture is irrelevant. Its warped and it rocks (all 4 corners don't touch on an even surface) because of it.
 

rebscb

macrumors member
Sep 6, 2002
97
0
I have a two week old MBA 11.6 that is a double Sammy (display and SSD) and I am very happy to have these specs. The MBA is slightly warped on the the left front (foot does not touch surface by about 2 millimeters). I have made one interesting observation: when I close the display - the foot will touch the surface - perfectly - and when I open the display - the foot rises into the slightly warped position. It seems as if the warp results from the display being opened.
 

rebscb

macrumors member
Sep 6, 2002
97
0
Roger that... will be going to the genius bar at first opportunity... Curious... perhaps there may be some sort of alignment problem in the machining/assembly equipment that "marries" the casings for the display and unibody carriage. Only a manufacturing engineer with access to the data will be able to determine ultimately - however - there does seem - anecdotally - to be something amiss here...
 

tburk32

macrumors member
Oct 18, 2011
67
0
I have a two week old MBA 11.6 that is a double Sammy (display and SSD) and I am very happy to have these specs. The MBA is slightly warped on the the left front (foot does not touch surface by about 2 millimeters). I have made one interesting observation: when I close the display - the foot will touch the surface - perfectly - and when I open the display - the foot rises into the slightly warped position. It seems as if the warp results from the display being opened.
I have the exact same experience with a 13" model that i hot from best buy withbtheir $200 off deal. Im debating whether its a big enough issue to get it replaced/fixed and whether i should go to best buy or the apple store.
 

vitzr

macrumors 68030
Jul 28, 2011
2,766
3
California
Myself and eight others at work ordered our 13" MBA's the same day. One was warped. Apple did a great job, replacing it without question.

My experience is that mine is very rigid and sits flat on my desk.
 

TheRealDamager

macrumors 65816
Jan 5, 2011
1,043
11
Also make sure that the uneveness isn't caused by a full body sticker. I had an icarbons cover on my Air, and was seeing same kind of behavior. It turns out that the cover was causing the uneveness - once I removed it, it was fine.
 

deriko100

macrumors 6502
Original poster
Jul 29, 2008
466
0
New York
So I got a replacement and this metal is much sturdier and it sits flat, but the lg screen that i got has a dark gradient at the bottom of the screen, really bummed out about this. I might just return it to best buy, and see if I have any luck ordering an air from the apple.com site.
 
Aug 4, 2012
120
0
I have a two week old MBA 11.6 that is a double Sammy (display and SSD) and I am very happy to have these specs. The MBA is slightly warped on the the left front (foot does not touch surface by about 2 millimeters). I have made one interesting observation: when I close the display - the foot will touch the surface - perfectly - and when I open the display - the foot rises into the slightly warped position. It seems as if the warp results from the display being opened.
EXACTLY what my second replacement does, and mine is a "double Sammy too".
 
Aug 4, 2012
120
0
return it. purchase a new one.
Not going to return it, too many other issues that the third replacement could have that this one doesn't. Maybe it's possible that this one will flatten back out on it's own as it was flat just days ago. Just going to have to live with it but I like responding to others that have noticed the same issue as hopefully my input helps them.