Brand New Macbook iSight not working..

Discussion in 'MacBook' started by Rhosfelt, Mar 29, 2008.

  1. Rhosfelt macrumors 65816

    Rhosfelt

    Joined:
    Aug 15, 2007
    Location:
    I don't want to be raped :(
    #1
    I just tried opening Photo Booth, after receiving this computer yesterday and the screen is blank.

    I also tried to open iMovie and see if that would detect the iSight nothing.

    I get the indicator light, and no warnings saying nothing is connected, but I get no picture, just black.

    I tried to install the more iChat effects, but I don't think that would do this... anyone help please I don't want to send my BRAND NEW laptop back...
     
  2. psychofreak Retired

    psychofreak

    Joined:
    May 16, 2006
    Location:
    London
    #2
    Sometimes it shows black in low light, are the lights on? If it works with the lights on, I recommend iGlasses for night vision.
     
  3. Rhosfelt thread starter macrumors 65816

    Rhosfelt

    Joined:
    Aug 15, 2007
    Location:
    I don't want to be raped :(
    #3
    Lights are on, and it's about 4 in the afternoon here so there is enough ambient to show up something. The screen is just completely black...

    Edit- There might be something wrong with the internal connections, iMovie, iChat, and Photo Booth show nothing but a black screen, however I can get audio...
     
  4. limitingflame1 macrumors newbie

    Joined:
    Mar 30, 2008
    #4
    i just got a new Macbook on Saturday and I'm having the same problem. It worked initially but now it's just a black screen, across all iSight applications. It's recognized in System Profiler and I get audio. Green lights on. I'm well-lit. Nothing but black! HELP!
     
  5. JoeCo0611 macrumors member

    Joined:
    Oct 9, 2007
    #5
    I just had that happen to me tonight while in a video chat. The screen was black, but what I did was reset the PRAM.

    here is the link i used:
    http://docs.info.apple.com/article.html?artnum=303319

    also, here are the steps I took, and now the iSight works:

    MacBook, MacBook Pro
    1. If the computer is on, turn it off.
    2. Disconnect the AC Adapter and remove the computer's battery.
    3. Press and hold down the power button for 5 seconds and then release the button.
    4. Reconnect the battery and AC Adapter.
    5. Press the Power button to restart the computer.
     
  6. pbbaker123 macrumors regular

    Joined:
    Dec 18, 2007
    #6

    well, I did that, and it fixed mine for about 5 seconds, the screen froze, and then went black.

    I don't really need it, but I want the damn thing to work.
     
  7. limitingflame1 macrumors newbie

    Joined:
    Mar 30, 2008
    #7
    i took it to the apple store and they said it was a problem with the camera itself and they gave me anew computer
     
  8. Rhosfelt thread starter macrumors 65816

    Rhosfelt

    Joined:
    Aug 15, 2007
    Location:
    I don't want to be raped :(
    #8
    After a couple of restarts it worked fine...I don't know what was going on with mine..

    At least you got a new computer out of it! I have applecare so if one day it doesn't work again I will just send it in.
     
  9. JedSezZed macrumors newbie

    Joined:
    Aug 5, 2008
    #9
    Great post Joe. Thanks very much. I pulled my brand new MacBook Black out of the box and the camera wasn't working. I went from :confused: to :( to :mad: to :)

    Thanks again.
     
  10. burnzilla macrumors newbie

    Joined:
    Sep 6, 2008
    #10
    Ok weird, its seems to be happening a lot to new macs.
    I just bought my first macbooks(or mac for that matter) TODAY!!!!!
    And what do I get....a non functioning isight camera.

    Yes i turned the laptop off, took the battery out and help power button...................nada.

    I am kindda pissed really as I what to chat with my sister that is in Spain.
    Im just sad and disapointed:(
     
  11. bcunning0116 macrumors newbie

    Joined:
    Jun 7, 2009
    #11
    Had same problem

    I just bought a new (early 2009) macbook pro 15in, 4g ram, and had the same issue--my isight camera was not working with photo booth, iMovie, anything. I completely reinstalled OS X with the reinstall cd that came with the MBP and reverted to a TM backup that predated some of the updates I installed---did all the safe restarts, took battery out and held power button for 15 sec....none of this worked.

    What did end up working was the following:
    1) reinstalling the apps bundle from the cd that came with my computer, following the prompt to restart my computer.
    2) I then went to 'system preferences'->'print and fax'->and then removed the 'hp printers' on the left column.
    3) I then searched 'hp' in spotlight and removed all programs that had 'hp' in the title.

    After doing this my isight works again! It now shows up under the 'system profiler'->'usb' section when it previously did not.

    This also seemed to stop another problem: my fan was CONSTANTLY running at high speeds (~6000rpm)...very annoying.

    So, note to mac: don't give away printers that destroy the functionality of your computers! Post script to HP, leave my computer alone!

    Best of luck to you all with similar problems.
     

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