Brand New Macbook, Not Working Properly?

[ipodtouchy333]

Well I just got my first mac which is the 2.4 macbook. I find using safari and firefox to be quite slow. Another thing is that when I go to watch trailers in iTunes and any HD trailers on apple.com they don't play, a black box just appears and sometimes it will even get as far as loading just a little bit and then stopping. Is this normal for a brand new $1600 computer?

 

[synth3tik]

sounds more like network setup/problems then anything else. I would check that. Also if your using Wi Fi check the network using ethernet, just to eliminate the airport card in troubleshooting.

 

[nubee]

Are you talking about the programs themselves, or the internet connection? Because it might just be a coincidence that your internet is having issues.

 

[SpEnCeR132]

check your internet and if that doesnt work then take it to the apple store, they will either fix it or replace it with a brand new one

 

[James17]

I think it may be a problem with your internet. Is your internet fast enough to load HD trailers quickly? Mine would do as you describe, go so far then stop to re-buffer as it's a lot of data.

 

[dr. shdw]

sounds like your internet/wireless.