Brand new Macbook Pro Retina Kernel panic

Discussion in 'Mac Basics and Help' started by poopninja, Aug 21, 2014.

  1. poopninja macrumors newbie

    Joined:
    Aug 21, 2014
    #1
    Hello everyone. I'm writing this really fast, since I don't know when my Macbook Pro here will restart.
    This is the error I got when I restarted it again:
    Anonymous UUID: 5E622483-ED93-38AF-AD94-49C77F6A2F4F

    Thu Aug 21 20:02:14 2014
    panic(cpu 6 caller 0xffffff801b0dc24e): Kernel trap at 0xffffff801b07f4ac, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x0000000033d47090, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0x0000000100010000, RCX: 0x0000000100000000, RDX: 0xffffff803fa55214
    RSP: 0xffffff820886b260, RBP: 0xffffff820886b3d0, RSI: 0x0000000100000fff, RDI: 0xffffff801f97ef00
    R8: 0x0000000000010000, R9: 0xffffff801f97ef10, R10: 0x0000000000000000, R11: 0xffffffffffffffff
    R12: 0x0000000000000001, R13: 0xffffffffffffffff, R14: 0x0000000000000001, R15: 0xffffff820886b390
    RFL: 0x0000000000010207, RIP: 0xffffff801b07f4ac, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x6

    Backtrace (CPU 6), Frame : Return Address
    0xffffff820886aef0 : 0xffffff801b022f79
    0xffffff820886af70 : 0xffffff801b0dc24e
    0xffffff820886b140 : 0xffffff801b0f3746
    0xffffff820886b160 : 0xffffff801b07f4ac
    0xffffff820886b3d0 : 0xffffff801b09cd87
    0xffffff820886b4a0 : 0xffffff801b0ae8fc
    0xffffff820886b4c0 : 0xffffff801b215c6f
    0xffffff820886b5c0 : 0xffffff801b36ba9a
    0xffffff820886b650 : 0xffffff801b1fe011
    0xffffff820886b6d0 : 0xffffff801b1f5349
    0xffffff820886b780 : 0xffffff801b1f5214
    0xffffff820886b7c0 : 0xffffff801b3cd9eb
    0xffffff820886ba00 : 0xffffff801b3cd372
    0xffffff820886bf50 : 0xffffff801b440a33
    0xffffff820886bfb0 : 0xffffff801b0f3f46

    BSD process name corresponding to current thread: launchd

    Mac OS version:
    13E28

    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide: 0x000000001ae00000
    Kernel text base: 0xffffff801b000000
    System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

    System uptime in nanoseconds: 21358947307
    last loaded kext at 3190426739: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f9d25b000, size 36864)
    loaded kexts:
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
    com.apple.driver.AGPM 100.14.28
    com.apple.driver.ApplePlatformEnabler 2.0.9d6
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.iokit.IOBluetoothUSBDFU 4.2.6f1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.GeForce 8.2.6
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleIntelHD5000Graphics 8.2.8
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleCameraInterface 4.26.0
    com.apple.driver.AppleIntelFramebufferAzul 8.2.8
    com.apple.driver.AppleMuxControl 3.6.22
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.nvidia.NVDAStartup 8.2.6
    com.apple.driver.AppleIntelMCEReporter 104
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AirPort.Brcm4360 842.21.65
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOAcceleratorFamily 98.22
    com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
    com.apple.nvidia.driver.NVDAResman 8.2.6
    com.apple.iokit.IOBluetoothFamily 4.2.6f1
    com.apple.iokit.IOSurface 91.1
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.iokit.IOAcceleratorFamily2 98.22
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleThunderboltEDMSink 2.1.3
    com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IO80211Family 640.36
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro11,3, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.19f7
    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
    Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

    And this is the picture I get before:
    http://th06.deviantart.net/fs71/PRE/f/2013/298/f/0/kernel_panic_by_sucxces-d6rshdc.jpg

    This happened even before I installed or downloaded anything on the computer. It has happened over 7 times already, and it's only been 3 hours since I bought this Macbook.

    Thank you
     
  2. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #2
    Return it. Go back and get it exchanged for a new one. I would not even mess around with it. Apple will take care of you. This should not happen with a new out of the box MBP.
     
  3. boast macrumors 65816

    boast

    Joined:
    Nov 12, 2007
    Location:
    Phoenix
  4. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #4
    Looks to me like bad memory. It is best to exchange it.
     

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