Brand new MBP trackpad won't click

Discussion in 'MacBook Pro' started by mbp2012, Jan 9, 2012.

  1. mbp2012 macrumors newbie

    Joined:
    Jan 9, 2012
    #1
    I just received brand new 15" MacbookPro in the mail today and the trackpad doesn't seem to be working. Looks to me like it's stuck down (clicking part isn't flush with rest of body). I can't even get past second setup window, first setup window allowed me to use enter but second window gives me an error beep when i try to press enter. Any suggestions other than bringing it in to store?
     
  2. d0nK macrumors 6502

    Joined:
    Nov 4, 2011
    Location:
    UK
    #2
    The trackpad is fastened tight at the top with the clicking mechanism at the bottom only. Think of it like it's hinged at the top.
     
  3. mbp2012 thread starter macrumors newbie

    Joined:
    Jan 9, 2012
    #3
    And it seems like the track pad is stuck in the clicked down position.
     
  4. chillfrilla macrumors member

    Joined:
    Dec 30, 2011
    #4
    maybe ur using it wrong
     
  5. thundersteele macrumors 68030

    Joined:
    Oct 19, 2011
    Location:
    Switzerland
    #5
    Apple store, or you can also send it right back to Apple and ask for a new one.
     

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