Brand new MBP trackpad won't click

mbp2012

macrumors newbie
Original poster
Jan 9, 2012
11
0
I just received brand new 15" MacbookPro in the mail today and the trackpad doesn't seem to be working. Looks to me like it's stuck down (clicking part isn't flush with rest of body). I can't even get past second setup window, first setup window allowed me to use enter but second window gives me an error beep when i try to press enter. Any suggestions other than bringing it in to store?
 

d0nK

macrumors 6502
Nov 4, 2011
377
176
UK
The trackpad is fastened tight at the top with the clicking mechanism at the bottom only. Think of it like it's hinged at the top.
 

mbp2012

macrumors newbie
Original poster
Jan 9, 2012
11
0
And it seems like the track pad is stuck in the clicked down position.