Brand new MBP won't connect to wife :/

[willyboy104]

Hi,

OK, so this sucks...just bought a new MBP for my girlfriend, was excited for her to enjoy the 'Apple experience' and well the wifi doesn't connect.

The MBP is the 2015 15" model (lower spec).

I don't really know what to do, as my MBP is connected to the Internet, my old MBP is also connected...just not the new one :/

Any help, would be awesome!

 

[snaky69]

That's not where you're supposed to plug it in .

What router are you using? What security settings? Does the computer see the WiFi network at all?

 

[willyboy104]

Haha, sorry I meant wifi, honestly!

It's an IP Time router, weirdly I've just restarted her MBP and now it's connected to the wifi -_-

I am a little concerned, as it's a brand new MBP should I take it back to the shop or do you think it might of just been a glitch?

 

[snaky69]

Haha, sorry I meant wifi, honestly!

It's an IP Time router, weirdly I've just restarted her MBP and now it's connected to the wifi -_-

I am a little concerned, as it's a brand new MBP should I take it back to the shop or do you think it might of just been a glitch?

I'd chalk it up as a hiccup. If it starts becoming a recurrent issue it could be worth looking into.

 

[navaira]

EXTREMELY difficult not to make a joke about connecting a Macbook to your wife...

Which OS X have you got on there? I found that my system would very rarely have problems in Yosemite up till and including 10.10.4, then it got fixed in 10.10.5 and returned in 10.11.x (thanks Obama).

 

[willyboy104]

Currently using version 10.11.2.

I am using the exact same version on my MBP and it's fine.

Starting to worry that it may be a hardware issue and not just a software issue like I thought it was, as it returned today when I turned the wifi off and then back on.

 

[MadDane]

Do you have a different router you can try with? I have experienced similar problems with certain routers with my MBA. Usually a restart of the router helps for me.

 

[Aneef]

It was just a software glitch IMO. Happened to me a few times too on my 15" Mid 2014 rMBP. Had to either restart my router/AP, or my Macbook to make it work. Nothing to worry about. Enjoy your machine.