But they’ve been stuck like this for over an hour! Not sure what to do. Any suggestions?
Edit: Figured it out. See #18. Short story: Removed Home and started from scratch.
Last edited:
Yeah, tried that twice. Now on with Support. We’re trying to set up with another device (iPad). Still stuck on configuring.Unplug them from the mains and plug them back in again.
Edit: assuming you have restarted your phone first just to make sure the home app is showing the correct information?
Yeah, tried that twice. Now on with Support. We’re trying to set up with another device (iPad). Still stuck on configuring.
This is not enjoyable.
Thanks for the reply!
Thanks. Spent 3 hours with Support. They’re at a loss. One of the techs is going to follow up with me tomorrow. Right now, they’re STILL in “configuring” mode!! The last tech said they’ve been running into a ton of problems with the new Home architecture (which I have) and 16.3 in general.The amount of people with these problems recently is crazy. Hope you manage to get it working.
That’s what the last support tech is hoping. I’m certainly crossing my fingers. As of now, they’re still stuck, and it’s been 6ish hours so far.I had to leave a couple OG HomePods to configure overnight. They finally completed but it was at least 12 hours.
Did that 4 times yesterday. No change.Remove the devices from your account, reset, and make sure you aren't running a VPN on your phone during setup. If the latter is running, it will stay stuck on configuring.
I’ll give that a shot after I talk with support today. Thanks!Try unplugging all the other HomePods and Apple TVs you have in the environment. Wait for them to show in the Home app as not responding. Takes 10 minutes or so at my house. Then reset the new minis with the other HomePods unplugged and see if get configured.
I thought they had already been updated to 16.3. If they are still stuck updating etc. connect to a Mac to update them and then try the setup process again.That’s what the last support tech is hoping. I’m certainly crossing my fingers. As of now, they’re still stuck, and it’s been 6ish hours so far.
They are on 16.3. Stuck on Configuring (Calibrating). The updating part is done.I thought they had already been updated to 16.3. If they are still stuck updating etc. connect to a Mac to update them and then try the setup process again.
They’re both updated, they just won’t finish completing the setup. Stuck on Configuring.Try plugging them into a Mac or pc to update them?