Brand new phone not so brand new?

[Capt Crunch]

I got my iPhone today from an ATT store, brand new, shrinkwrapped in the box. I started to use it and everythign seemed fine except that when I want to the App Store and tried to download a free app, it asked me to enter in a password. Ok, that's fine since I haven't tied my iPhone to iTunes on my computer yet, but there was a login already displayed which was an email address that I have never seen before. What gives?

 

[TuffLuffJimmy]

I got my iPhone today from an ATT store, brand new, shrinkwrapped in the box. I started to use it and everythign seemed fine except that when I want to the App Store and tried to download a free app, it asked me to enter in a password. Ok, that's fine since I haven't tied my iPhone to iTunes on my computer yet, but there was a login already displayed which was an email address that I have never seen before. What gives?

When they activate it at the Apple or at&t store they have to use an iTunes account to set it up.

 

[Capt Crunch]

When they activate it at the Apple or at&t store they have to use an iTunes account to set it up.

So they just used a random one? When I tie it to my computer everything will be fine? I don't need to worry that someone else is seeing my info?

 

[TuffLuffJimmy]

So they just used a random one? When I tie it to my computer everything will be fine? I don't need to worry that someone else is seeing my info?

mhmn, don't worry once you sync it will replace that info with yours.
If you're extra paranoid (as I am) you can just do a full restore of your phone the first time you sync it on your computer.

 

[nickspohn]

It's brand new.


You can look at the serial number when you plug it into iTunes, and the 4th and 5th digit is what week it was made. It should be pretty recent, so maybe like a 46ish?

 

[Opie]

I had to pick up a new 8g today because i sold my 16g but thats another story. Anyway mine was made in the 46th week. So you should have one made around then. Its not used.

 

[The General]

What was the email address? Email them.

 

[CocoaPuffs]

mail the phone to me, I'll verify if it's brand new.

 

[Capt Crunch]

So just to verify, the guy who setup my iphone at the ATT store used his email address (an edu one) to set it up rather than asking for mine? This is common practice?

 

[iObama]

Yes.

 

[nickspohn]

So just to verify, the guy who setup my iphone at the ATT store used his email address (an edu one) to set it up rather than asking for mine? This is common practice?

If you did what i suggested, you'd know your initial answer.

 

[The General]

So just to verify, the guy who setup my iphone at the ATT store used his email address (an edu one) to set it up rather than asking for mine? This is common practice?

It MOST CERTAINLY is NOT common practice. Common practice is that they use a special version of iTunes that does not require an email address to activate. When you go to install an application, it will have TWO text fields, one for your email and one for your password. If some strange email address is in there, that means you didn't get a brand new phone.

If the phone is fully functional and in like-new condition, I wouldn't worry much about it. But I would call Apple and make sure your phone is registered to you and not someone else.