This thread really ought to be closed. It is blatently obvious that there is nothing further that anyone can do, and that the OP merely needs to speak to Apple, or have his mom do it for him, and have it sent in for warranty service. The technician at Apple was wrong, which does happen, and it should be covered under the standard 1 year warranty. By the way, from past experience, getting angry at the person on the other end of the phone does little to help your case and should only be used as a last resort. With that token of advice I'll send you on your way.