Brand new speakers not working!!!

Discussion in 'Mac Accessories' started by jshelton, Dec 1, 2009.

  1. jshelton macrumors 6502a

    Joined:
    Aug 4, 2008
    #1
    Just got my Creative Inspire T12s in. I hooked them up to my MBP and powered them up. The left speaker isn't working. I checked the L/R balance in iTunes and everything looks fine. There is an audio cable that connects to the MBP, and a cable that connects from the left speaker to the right speaker.

    Any ideas?
     
  2. skorpien macrumors 68020

    Joined:
    Jan 14, 2008
    #2
    Test with another source. If it does not work, it's your speakers. Otherwise, it's your MBP.
     
  3. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #3
    Try with different cables and sources. If those both fail its likely that your unit has defects.
     
  4. jshelton thread starter macrumors 6502a

    Joined:
    Aug 4, 2008
    #4
    I connected my iPhone and the speaker still didn't work. I called Apple, and they told me to contact Creative. I couldn't find a telephone number anywhere on Creative's website. All I could find where self help tech support options. I called Apple back and they just did a refund and I purchased a new set. I am shipping the original speakers back today.

    What a hassle. Is Creative a low quality brand or something?
     
  5. arkitect macrumors 601

    arkitect

    Joined:
    Sep 5, 2005
    Location:
    Bath, United Kingdom
    #5
    No.
    But DOA does happen…
     
  6. jshelton thread starter macrumors 6502a

    Joined:
    Aug 4, 2008
    #6
    Touché.
     
  7. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #7
    To be clear, Creative makes a wide variety of speakers in terms of quality - but I don't think there is a known pandemic of DOA units from them.
     
  8. lildimsum7 macrumors regular

    Joined:
    Aug 17, 2009
    #8
    Wow, this happened to me too. I've only had this thing for about 3 days and used it maybe an hour total. How cheap are these products...
     
  9. jshelton thread starter macrumors 6502a

    Joined:
    Aug 4, 2008
    #9
    I actually shipped the defective speakers back and got another pair. They work great! I just happened to get a bad set. At least there is a 1 year warranty if you decide to keep them. Good luck!
     

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