brand new to mac- Safari problems?

Discussion in 'Mac Basics and Help' started by Ruffian829, Jun 17, 2008.

  1. Ruffian829 macrumors 6502

    Jun 17, 2008
    Hi, I'm a very new Mac user- I just bought a (new) MacBook on Sunday night, which is my first apple product, except for an IPod Mini... so I'm not to suave with the Mac technology yet.
    However, I've had Safari unexpectedly close on me a few times... I can't seem to find out any correlation between when it closes to try and figure out why... does anyone have any idea why it could be doing this? Like I said... its a BRAND NEW MacBook and I haven't installed any other programs or anything at all on it yet.

  2. iToaster macrumors 68000


    May 3, 2007
    In front of my MacBook Pro
    Check software update and download and install everything that shows up. If you need to restart, check again until nothing shows up. Of course, it might not be a software issue, does it quit on a certain website or just at random?
  3. MacDawg macrumors Core


    Mar 20, 2004
    "Between the Hedges"
  4. cherry su macrumors 65816

    cherry su

    Feb 28, 2008
    or you could try Firefox 3 (get it now while it's still hot) or Safari 4, which passes the Acid3 test
  5. MattJessop macrumors regular


    Apr 24, 2007
    Manchester, UK
    I have to say that so far I've been very unimpressed with Firefox 3 on the Mac, so personally I'd stay away from it. I just found it very slow and unresponsive, although some of the features seemed quite good. Plus it still doesn't take advantage of certain OS X features that are kinda standard across all apps. Hopefully they'll fix it, but for me Safari is still the best way to go still.

    In answer to your original question, it is best to try the software update as others have suggested. Safari used to do this to me too a while ago. Updates seemed to have fixed it.
  6. Ruffian829 thread starter macrumors 6502

    Jun 17, 2008
    is there a way to manually check for updates? Or will they just show up?
  7. scienide09 macrumors 65816


    May 5, 2007
    Normally new updates will show up, if you've got software update set to check automatically.

    To force it to check, navigate to the top-left corner of the menu bar, click the Apple icon, and access software update from there. If your Mac is brand new and it hasn't updated itself yet, there are likely to be a number of updates for you.

    Welcome, and enjoy your new Mac!
  8. agentphish macrumors 65816


    Sep 7, 2004
    Again, Try updates first...

    If that doesn't help, not that this would necessarily make sense this soon after you've gotten your mac, but each program has a set of preferences, stored in a .plist file.

    I've had safari bug out on me several times over the years and nothing I tried seemed to fix it except deleting the preferences to the trash, emptying the trash and then starting Safari again.

    The preferences are stored in /your username/library/prefrences

    Look for one that contains SAFARI. most likely will start with ""

    Good luck. Give Firefox 3 a try. I like it.
  9. Ruffian829 thread starter macrumors 6502

    Jun 17, 2008
    Ok, I am going to try the software updates... If I remember correctly, some were installed but the computer needed to be restarted before they were effective, and I know I had put it to sleep but I dont believe I had restarted it, so I've done that and I had some other updates but they were for things like iMovie and stuff...

    so, fingers crossed, hopefully this will work :)

  10. Ruffian829 thread starter macrumors 6502

    Jun 17, 2008
    Ok, my software is all updated, and its still shutting down (a few times a day)
    Last time was on eBay but I cannot remember what the previous sites were... I'm trying hard to find a correlation but I can't seem to come across one.

    Someone mentioned sending the preferances to the trash... what exactly does this do? Does it have the potential to harm anything?

    Would it be worth taking it to the apple store to be looked at ? Problem is I can't find any one thing that does it, it seems to happen randomally.
  11. Ruffian829 thread starter macrumors 6502

    Jun 17, 2008
    So I've been keeping track of when Safari quits- as it has done it a bit more frequently now - once last night and twice in the past hour- the sites were totally different- ebay, aim mail, and google.
    so there doesn't seem to be a correlation there- or among how many tabs I have open it doesn't seem to do it more if there are like 4 as opposed to 1...

    and more thoughts? Is there a way to like uninstall and reinstall safari? like you could do on a PC?
  12. aaquib macrumors 65816


    Sep 11, 2007
    Toronto, Canada
    Try installing Firefox 3 just to see if it's Safari that's causing a problem. Or, you can download Safari 4 developer preview.
  13. emptyCup macrumors 65816


    Jan 5, 2005
    Since it is a new computer, try using your warranty. Call Applecare at 800-275-2273. They have always been good about walking me through problems like this.

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