My less than a week old white iPhone 4 is already having problems. About the 4th day i had it, it began to shut off and reboot itself maybe 1-2 times a day. Now, it does it as often as every couple of minutes, and sometimes it wont even turn back on for an hour or so. I've tried to restore it multiple times, but the phone shuts off before it can ever come close to finishing. If i have the phone open when it shuts off, the screen fades away to black, sometimes with a red or yellow horizontal line across the screen. Other times it shuts off in my pocket or wherever. Like I said, this phone is BRAND new. Any ideas on whats wrong with the thing?
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Brand new white iPhone 4 keeps shutting off and rebooting
- Thread starter logan809
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The unit is not jailbroken, correct? As it is less than a week old, that is very unusual behavior. Sounds like a lemon. You need to immediately schedule a Genius appointment at the Apple store. They'll swap it out for you I'm sure.
I concur exactly! I think you can call AppleCare as it is under warranty for a year (I think) for something like this; well, at least 30 days right everyone?
They will swap it, ask for overnight delivery, they should give it to you; they will ask you to pay 29 bucks for that or so but u'll get a new phone. 800-694-7466 (A-Care)- Call on a land line they will ask you to reset it I am sure.
if your close to a Apple store take it in. they will take care of you. no electronics come out a 100% all the time. Apple foes great customer service wise. good luck