Just a little upset today. At 830 this morning I updated a flashlight application on my iPhone. As usual for me it installed for a few minutes then reset the iPhone. Well, it never got out of the apple logo screen, even rebooted 4 times. Viola, El Bricko. At noon I was at the Apple store speaking to a Genius. He hooked it up to iTunes and within 30 seconds offered a replacement. He has seen this before. HOWEVER, they do not have any refurbished and since its been 17 days (you have got to be fricken kidding me) they wont allow the 14 day exchange policy. So I get too wait 2 days and they MIGHT be instock. They will call... Boy, that 4 hours in line on the 11th is REALLY paying off... If I wasnt already late to get back to work I would have fought it, but they were very busy and my appointment was already 20 minutes late. And no, this iPhone has never been jailbroken. Fully stock.