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I have a thunderbolt to ethernet adapter and functional network at home and it wasn't able to do what they did. Holding option didn't bring up anything and internet recovery did nothing, wired or wireless. Call it whatever you want but there was simply no way possible for a user to restore this device. To me that is a brick.

It's just a netboot server with Installs and known good OS environments. You could have done it yourself with an external hard drive... not that going in was a bad thing to do. They certainly fixed your issue.
 
I have an external drive which didn't work... I am a computer engineer who designs embedded hw and sw for a living but sure you might know more. Give it up, the thing was a brick.
 
I have an external drive which didn't work... I am a computer engineer who designs embedded hw and sw for a living but sure you might know more. Give it up, the thing was a brick.

So you're a computer engineer blah blah yet a bloke in a shop with no degree required and pretty basic training could fix an issue you couldn't? That says a lot about you as a computer engineer .
 
I have a thunderbolt to ethernet adapter and functional network at home and it wasn't able to do what they did. Holding option didn't bring up anything and internet recovery did nothing, wired or wireless. Call it whatever you want but there was simply no way possible for a user to restore this device. To me that is a brick.

You need to be AT the Apple Store to connect to their network drives, as their network drives are on THEIR network.

If nothing came up when you pressed OPTION at boot, it is likely that your HD did not have a bootable partition on it, due to a bad installation, or possible data corruption.
 
You need to be AT the Apple Store to connect to their network drives, as their network drives are on THEIR network.

If nothing came up when you pressed OPTION at boot, it is likely that your HD did not have a bootable partition on it, due to a bad installation, or possible data corruption.

Don't bother. Guy's a computer engineer. :p
 
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Disk had a bootable partition, wouldn't come up. I told you this already but keep going in circles if you think it is fun...
 
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