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Bricked S4 repair status
- Thread starter MadGoat
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I was startled that my update stated the same information but I received it back today in working condition.
I'm just not sure why they would state the “Couldn’t duplicate issue” and “no problem found” as there certainly was an issue.
Sweeping it under the rug I suppose lol.
I'm just not sure why they would state the “Couldn’t duplicate issue” and “no problem found” as there certainly was an issue.
Sweeping it under the rug I suppose lol.
Strange, they likely use the diagnostic port to reset the watch for you and sent it back. But I’m not sure why they would tell you that ‘No problems found’ if it was bricked. Let us know what you find out.
They probably are dealing with 99% hardware issues. I’m sure they have a drop down list of possible outcomes to categorize the results of inspections.
Since there is no hardware issue and they can obviously resolve the software problem, that was the only drop down outcome they could give it.
Be interesting to check the serial number when they return it to see if same device or replacement. I would assume the same device with a brick
Do the watches come back with 5.1.1?
It may be that Apple “zeros” out the watch with an origin flash(original Watch OS for the model) then upgrades to the current OS that the watch had working properly. Since they can update successfully, they reply that they could not duplicate “the bricking”. Kind of how you perceive Apple’s wording maybe....
It may be that Apple “zeros” out the watch with an origin flash(original Watch OS for the model) then upgrades to the current OS that the watch had working properly. Since they can update successfully, they reply that they could not duplicate “the bricking”. Kind of how you perceive Apple’s wording maybe....