Model - iPod Nano 2nd generation, 4GB First problem - the screen is too bright, and the text very faint. I can just barely read it if I look at it at an angle, otherwise it's just a bright white light. It plays fine. It is just difficult to select the playlist. Second problem - Thought I might try a factory reset. (I've got all my music backed up, so no risk of losing it. I connected the iPod to iTunes. There is no summary tab showing. I can't see how to reset without this.