Have to vent, yesterday around 5am while out on a run I dropped my phone and broke the screen. Took it in later that evening and the good people at the apple store fixed it. TODAY I was helping my daughter get into the car and dropped it AGAIN and broke the screen. Took it back to apple and had to use my second Apple Care + incident thing. I think this is a record. The people at the apple store were great though.
Oh wow I
JUST posted this about one hour ago in another thread and you hit two of the issues I addressed, I don't know if you had a case or not on your phone but your luck the last two days has been horrible. Sorry to hear about the issues but at least your phone is fixed again!
From the other thread -
I always keep my iPhones naked and I've never had an issue, you just have to think about your phone before you use it and you shouldn't have any issues besides tripping or if you're doing something that can cause issues (exercise, etc). Whenever I tired to use cases they seemed to trap dirt, sand, little particles and so on which look nasty and probably leaves little to big scratches on the phone.
Just be intelligent about using your phone naked:
1. Don't put it somewhere with
ANYTHING else, I use my front right pocket with nothing in it. I don't care how good the new Gorilla glass is or what special coating is on it, etc. Just keep it alone so nothing besides the inside of your pants pockets, purse, etc can rub up against it.
2. Be careful when getting in and out of your car, this seems to be one of the biggest issues that people have when dropping their phone. Just pay attention its simple and if you have something in your hands then stop...put the stuff down...put your phone in your pocket...then continue and get in your vehicle.
3. When you lay your phone down just look at where you plan to lay it, very simple. When you have a case you tend to just put your phone on the counter, table, etc but when you go naked you have to look first and a quick brush with your hand to clean any crumbs away is enough.
4. If your hands are wet, if you just put on lotion, have something on your hands (sauce, oil, butter, etc) or if your hands aren't dry then think first before handling your phone because it will more than likely slip out and bounce off the ground.