broken feet

[ghanwani]

How do I fix broken feet on my mind 2010 MBP? I came across a page describing this, but I'm not sure how to order the parts. AppleCare won't talk unless I purchase a single incident ticket for $29.

 

[Apple_Robert]

PowerMedica has the rubber feet.

http://www.powerbookmedic.com/Macbook-Unibody-Feet-Replacement-Set-Black-p-23146.html

How to replace video

https://www.youtube.com/watch?v=t3iRHbxkoQA&spfreload=10

 

[ghanwani]

Thanks for the pointer. I would prefer to get the kit that Apple has for this (with the feet, glue, alcohol swabs, etc.).

 

[TheIguana]

You usually can just pick these up if you make an appointment at the Genius bar. Heck often they will even do the install for you.

http://support.apple.com/en-ca/HT202450 - they specifically state to call them so I'm a bit surprised that you need to "pay for an incident ticket"... the fact that your paying for parts should supersede that.

 

[ghanwani]

You usually can just pick these up if you make an appointment at the Genius bar. Heck often they will even do the install for you.

Will I have to pay for that appointment? If so, do you know how much it would cost?

 

[TheIguana]

Will I have to pay for that appointment? If so, do you know how much it would cost?

Genius Bar: Heck no. The repair kit: Probably.

AppleCare Phone: you shouldn't have to pay for a ticket just to buy a part.

 

[definitive]

They sell for about $10-15 on EBay. You get 4 feet, 4 caps, and 3 cover stickers (one remains uncovered). Only thing you need besides that is something like Krazy Glue.

To replace them, just follow these steps:

http://support.apple.com/en-us/HT202450

 

[technosix]

I just installed a fresh set on my MBPr, it's fast and easy.

I'm picky and preferred to do it myself.

 

[ghanwani]

I made a Genius Bar appt for next week since that was the earliest available. The guy I spoke to said it will cost $10 per foot, but I have often gotten incorrect info, so I'll see what happens when I get there. Would it make sense to get all 4 replaced, or just the broken one?

Regard speaking with AppleCare for ordering a part...since the automated system asked me if I wanted to buy credits even before transferring me, I was concerned I would be charged regardless of the nature of the call. If I accept the charge at the time of responding to the machine, would they simply not charge anything if the call just involved an order?