broken feet

Discussion in 'MacBook Pro' started by ghanwani, Jan 16, 2015.

  1. ghanwani macrumors 6502a

    Joined:
    Dec 8, 2008
    #1
    How do I fix broken feet on my mind 2010 MBP? I came across a page describing this, but I'm not sure how to order the parts. AppleCare won't talk unless I purchase a single incident ticket for $29.
     
  2. ghanwani thread starter macrumors 6502a

    Joined:
    Dec 8, 2008
    #3
    Thanks for the pointer. I would prefer to get the kit that Apple has for this (with the feet, glue, alcohol swabs, etc.).
     
  3. TheIguana macrumors 6502a

    TheIguana

    Joined:
    Sep 26, 2004
    Location:
    Canada
    #4
    You usually can just pick these up if you make an appointment at the Genius bar. Heck often they will even do the install for you.

    http://support.apple.com/en-ca/HT202450 - they specifically state to call them so I'm a bit surprised that you need to "pay for an incident ticket"... the fact that your paying for parts should supersede that.
     
  4. ghanwani thread starter macrumors 6502a

    Joined:
    Dec 8, 2008
    #5
    Will I have to pay for that appointment? If so, do you know how much it would cost?
     
  5. TheIguana macrumors 6502a

    TheIguana

    Joined:
    Sep 26, 2004
    Location:
    Canada
    #6
    Genius Bar: Heck no. The repair kit: Probably.

    AppleCare Phone: you shouldn't have to pay for a ticket just to buy a part.
     
  6. definitive macrumors 68000

    definitive

    Joined:
    Aug 4, 2008
    #7
    They sell for about $10-15 on EBay. You get 4 feet, 4 caps, and 3 cover stickers (one remains uncovered). Only thing you need besides that is something like Krazy Glue.

    To replace them, just follow these steps:

    http://support.apple.com/en-us/HT202450
     
  7. technosix macrumors 6502a

    Joined:
    Jan 13, 2015
    Location:
    West Coast USA
    #8
    I just installed a fresh set on my MBPr, it's fast and easy.

    I'm picky and preferred to do it myself. :)
     
  8. ghanwani thread starter macrumors 6502a

    Joined:
    Dec 8, 2008
    #9
    I made a Genius Bar appt for next week since that was the earliest available. The guy I spoke to said it will cost $10 per foot, but I have often gotten incorrect info, so I'll see what happens when I get there. Would it make sense to get all 4 replaced, or just the broken one?

    Regard speaking with AppleCare for ordering a part...since the automated system asked me if I wanted to buy credits even before transferring me, I was concerned I would be charged regardless of the nature of the call. If I accept the charge at the time of responding to the machine, would they simply not charge anything if the call just involved an order?
     

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