I just broke my iPhone that has SquareTrade insurance. I tried calling their CS number but they're off for the weekend. I would really rather speak with a CS agent than file via email. I was wondering if anyone has any experiences filing a claim with them they'd like to share. Once I call and file a claim, how does the process work? I'd really like to minimize the time that I am without a phone. Can this be done? I would rather not send my phone in and wait for reimbursement. Any input would be greatly appreciated!