Broken lock button/stuck on erase all

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Cmain, May 20, 2013.

  1. Cmain macrumors newbie

    Joined:
    May 20, 2013
    #1
    So I'm out on a limb here hoping I'm not SOL on this whole issue, but the deal is, I have an iPhone 5, about 7 months old and the lock button stopped working about a month or two ago. I've been using assisting touch and not having any problems, however, I also have my phone jail broken with evasion or whatever the program is, but I was wanting to get rid of it today because I haven't had much use for it lately and wanted to clear space. So, I went to erase all settings and contents and its been on the same rotating loading screen for probably 12 hours now.. Online forums say to hard reset it by holding the lock and home button, which I've been trying, but obviously my lock button is failing. I was going to see if I wait it out, see if it dies? or result to opening the phone and taking the battery out.. Any ideas?
     
  2. LithePanther macrumors 6502

    Joined:
    Sep 22, 2011
    #2
    Never use erase all content and settings on a jailbroken device.

    You need to restore your phone.
     
  3. Cmain thread starter macrumors newbie

    Joined:
    May 20, 2013
    #3
    How exactly?
     
  4. aDRock1154 macrumors 65816

    aDRock1154

    Joined:
    Nov 15, 2011
    Location:
    Ohio
    #4
    DFU Restore would be tricky since your lock button isn't working properly...
     
  5. LithePanther macrumors 6502

    Joined:
    Sep 22, 2011
    #5
    Hold the home button don't let go and plug it in to your computer with iTunes. This puts it in dfu mode. (According to the thread I found the info in)
     

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