Sorry for long post! Hi, just want to say hope your all enjoying your I phones in the states! Well hopefully get ours come December. The problem starts with my Macbook pro C2D 2.33 developing a screen problem. The screen had a line down it and without going into too much detail Apple at the Trafford Centre, said they would replace it under warranty. This was done and the laptop returned. When I cam home the DVD drive wasnt working so had to be returned once again, only to be replaced. When I got the Macbook back, the casing on the front of it was warped, probably from the case having to be taken off by Apple to facilitate the repairs. So it went back in to be Bent Back! I wasnt happy and after repeated phone calls to Apple Customer Services, they said they would replace the case. I got it back yesterday and ever since the Mac Book Pro will for no reason have a grey screen come from top to bottom of the screen asking for me to press the power button. This has happened six times in one day. I have tried everything like reinstalling the software that came with it etc. Took it back to the store, which said that it could be the logic board. They said that they will replace it, but I was wondering is there any laws or is it Apples policy to either issue a refund or exchange when faced with this situation? Any ideas would be helpful!