Last night when I finally got to the front of the store (Manhattan Beach, CA) for my reservation I was watching an employee talk to a lady that was just leaving with her phone. All of a sudden he takes the demo phone and starts hitting the glass on the edge of the wooden table. He did it a few time and showed the lady. The final time he kind of got quiet and palmed the phone and the lady left. I saw another employee (that didn't look too happy) go over to talk to him. They looked at the phone, he crawled under the table to unplug it, and off it went. I assume cracked screen. This was at 7:45, just after a guy assaulted one of the employees and the police and employee were discussing pressing charges. BTW, I asked the guy that was helping me how many phone they had. He said 1000 and by the 11 hours spent in the reserve line, I'm sure that's about right.