Broken Screen Help

Discussion in 'iPhone Tips, Help and Troubleshooting' started by aaaa1111, Jan 27, 2012.

  1. aaaa1111 macrumors newbie

    Jan 27, 2012
    I have an iphone 4 which unfortunately fell flat on its back on the ground from a 1m drop. There is no visible damage (ie. screen and back plate are not cracked etc) however the screen now is white/black/blue flashing sort of. the touch screen function does still work.

    One thing to note, however, is the metal frame is BENT (near the volume buttons) from a previous incident (which didnt affect the phone in any way)

    I am not the original owner of this iphone (bought it online so I cant track down original owner for info on the iphone).

    I have a few questions:
    1. Will I be able to make an appointment with the apple genuises and how far will I get with them? I have no original documentation and Im not the original owner.
    2. Can I fix this myself? Will the following link let me solve it or is it a more complex issue?

    Thanks for any insight anyone can provide
  2. Jason-94 macrumors newbie

    Sep 24, 2011
    In regards to the genius bar question its difficult to say, i went in with my dad's second hand iphone and they checked the serial and they knew the name of the first registered owner and the adress, luckily for me i said my nan bought it and by luck it was a lady's details saved, they may replace it, depends on the store, and if the genius is nice :D

    No harm in trying

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